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Waldorf Ford

Waldorf, MD

4.0
205 Reviews
At Waldorf Ford, our dedicated and caring staff are committed to providing a world-class experience and striving for 100% customer satisfaction. Our commitment to excellence is reflected in our dealership winning the prestigious Ford President’s Award 10 times, a testament to our unwavering focus on exemplary customer satisfaction. This award embodies all of the passion and effort our staff places into making our customers happy. Only a few dealerships across America earn this award every year, so the fact that Waldorf Ford has earned this honor year-after-year shows just how thoroughly committed we are to providing an excellent car buying and service experience to our customers. Eligibility for the President's Award is determined by customer survey responses regarding their service and sales satisfaction. Our enthusiastic customers have cemented the legacy of Waldorf Ford's award-winning customer service and support.
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2440 Crain Hwy

Waldorf, MD

20601

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Showing 205 reviews

July 27, 2025

Professional service, on time delivery, willing to answer questions and give insight on what's been done and what needs to be done. More

by timeawayllc
Recommend Dealer
Yes
Employees Worked With
Floyd Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Rinaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Garis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Pyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Waldorf Ford responded

Thank you for choosing Waldorf Ford and for sharing your rating of our team! We are always happy to help and we hope to see you again in the future. Safe travels!

July 23, 2025

I wasn’t satisfied with what they told me about the grill the chrome part of the grill in the center. They told me that a piece of it was broken off and the other side is loose and they said #Warranty doesn’ More

by Ljcbizz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Pyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Waldorf Ford responded

We apologize for the inconvenience and frustration you've experienced regarding the grille issue. We suggest contacting our service manager to discuss your issues in greater detail. We want to help in any way we can. Thank you for your patience and understanding. - The Waldorf Ford Team

July 17, 2025

The staff was helpful and very responsive to questions. We were not financing so that moved things along. No high pressure for any additional purchases. More

by radiojack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Aguado
Jul 18, 2025 -

Waldorf Ford responded

Thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Waldorf Ford.

July 17, 2025

Very professional, All employees seek to help waiting customers. Not like other dealerships who keep you waiting. More

by ry99iy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Downing, Service Advisor
Jul 17, 2025 -

ry99iy responded

Recommend this Dealership.

Jul 18, 2025 -

Waldorf Ford responded

Your feedback means the world to us! Thank you for choosing Waldorf Ford and for sharing your experience.

July 03, 2025

Waldorf ford hase exceptional standards, as shown by their service personnel. The svs person who assisted me was a true professional, taking great care of me. The mechanic that completed the work shoul More

by Noel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Pyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig burges
Jul 03, 2025 -

Waldorf Ford responded

Thanks for the kind words, Noel! We're proud of our team and we'll pass along your feedback to everyone. Thank you for choosing Waldorf Ford and Happy New Year!

July 01, 2025

I enjoyed the whole process from sales to driving off in my vehicle, my sales person an financial experience was satisfactory. More

by jbetj60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Pyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosetta an Eric
Jul 02, 2025 -

Waldorf Ford responded

It's great to hear that your experience from sales to finance was satisfactory at Waldorf Ford. Thank you for choosing us, and enjoy driving your new vehicle!

July 01, 2025

Randy and Emna did their very best to provide me with all the information I needed to make the decision to purchase and operate the vehicle after purchase, including the trade and both continue to provide me More

by Roger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Pyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emna Amara Sales 5 Stars
Jul 03, 2025 -

Waldorf Ford responded

Roger, it's fantastic to hear that Randy and Emna provided you with all the support needed for your purchase at Waldorf Ford. We're here whenever you need further assistance!

June 30, 2025

The service writer Wendy was great no problems. I didn't like how they try to get over on me with reported problem I'm a retired technician that happened to know a little bit about cars I have a w More

by Bigsydd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy in service department
Jul 01, 2025 -

Waldorf Ford responded

It's great to hear that Wendy provided excellent service. We understand your concerns about feeling confident in the handling of reported issues, especially with your background as a retired technician. Our goal is to ensure you feel comfortable and well taken care of during each visit. If there's anything specific you'd like us to address or discuss further, please don't hesitate to reach out directly. Management Team at Waldorf Ford - (240) 427-1309

June 26, 2025

Rob Was very professional and tentative to my car needs and easy to talk with. More

by travin93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 26, 2025 -

Waldorf Ford responded

Your feedback for Rob is much appreciated! Thank you for supporting Waldorf Ford.

June 25, 2025

We have purchased several vehicles from Waldorf Ford and we have received excellent service every time. We will continue to purchase vehicles from Waldorf ford in the future. More

by john.j.wood2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Rinaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Waldorf Ford responded

John, thank you for your continued trust in Waldorf Ford! We're ecstatic to hear about your positive experiences and look forward to serving you again in the future.

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