Walker Chevrolet - Service Center

Brought vehicle in for noise coming from the front end. When notified that vehicle was ready, and picked up the vehicle, the noise WAS NOT fixed. Paid to have a guess made on cause of noise. When notified that vehicle was ready, and picked up the vehicle, the noise WAS NOT fixed. Paid to have a guess made on cause of noise. More

Daniel is my service writer and always takes care of both my vehicles as if they were his. I have no complaints with him or the dealership do not go anywhere else. my vehicles as if they were his. I have no complaints with him or the dealership do not go anywhere else. More

A couple of years have certainly changed this dealership, and I felt the need to update my review. I scheduled an appointment for my Tahoe’s service and dropped it off the night before so it would be ther and I felt the need to update my review. I scheduled an appointment for my Tahoe’s service and dropped it off the night before so it would be there at 7:00 AM sharp. My main concern was a loss of power issue and a check engine light—though the light was gone upon arrival, I was hoping it was just a glitch. By 7:20 AM, I saw they ran diagnostics during check-in. The paperwork showed a possible fault in the valve body that required further investigation. And then… nothing happened. My Tahoe sat on the lot all day, and no issues were addressed. I had two recalls and a slow tire leak, yet no work was performed once they spotted a possible transmission issue. When I finally got in touch with them after multiple calls, they advised me that the valve body was on backorder—but they still needed to confirm whether that was actually the issue before proceeding. Despite that, no other work was completed. Instead, I lost a full day of work with no transportation and zero communication until I reached out repeatedly. The excuse I was given—delivered with unwarranted arrogance—was that due to shop capacity, nothing had been done to my vehicle. I scheduled this appointment days in advance, yet that didn’t seem to matter. This dealership has no problem leaving a vehicle in limbo all day, simply waiting until things improve on their end. Unfortunately, their definition of an appointment doesn’t match mine—nor does their approach to keeping customers informed. Fool me once… More

Buy and service your cars elsewhere Bought my Tahoe during Covid elsewhere because they didn’t have any. No warranty claims needed other than fixing the moonroof shade. Driving to work the other mornin during Covid elsewhere because they didn’t have any. No warranty claims needed other than fixing the moonroof shade. Driving to work the other morning and my Tahoe breaks down. Dropped a lifter. Which is a KNOWN issue for SEVERAL YEARS. General Motors has also released two service bulletins in the LAST YEAR. I’m 6000 miles past powertrain warranty. I call General Motors. Plead my case. They inform me I am eligible for cost assistance because I have never made a claim on the engine while it was under warranty. I asked them if being the second owner was ok and they said that doesn’t matter. I was upfront about not being the first owner. I bought the car with right at 9000 miles on it because at the time they were very few and far between, especially in the trim level my wife and I wanted. Walker Chevrolet management calls me and informs me they are not willing to help because, again, I’m the second owner. Contradicting what the MANUFACTURER REP stated to me. I have sent family members and friends to buy trucks from them. I can promise you I will go out of my way to cost them business. Am also considering legal action against them. First owner or not they can see if there ever was a warranty claim prior to my ownership. And there hasn’t been. As a consumer that was screwed by these people, please consider all other options before taking your vehicle to these people. They have lost a customer for life in me. More

Great service. Did not have to wait long. Friendly and polite and helpful. Nice waiting area Did not have to wait long. Friendly and polite and helpful. Nice waiting area More

The receptionist was not professional at all. Tried to use my rewards points, she lied about the amount I had when I showed the app of the correct amount. Also, I had a few questions here and the Tried to use my rewards points, she lied about the amount I had when I showed the app of the correct amount. Also, I had a few questions here and there. She was very short and curt. Besides that, no complaints. The mechanic who did my oil change did a great job. I was done in 2 hours. More

Daniel is a fantastic service rep. He is cheerful, helpful and strives to get you in and out quickly. He is cheerful, helpful and strives to get you in and out quickly. More

Troy was most helpful. Very courteous, professional and efficient. Knowledgeable and explained thoroughly. Repair was completed in less time than expected. Very courteous, professional and efficient. Knowledgeable and explained thoroughly. Repair was completed in less time than expected. More

Fast, friendly and efficient. All service completed as requested and communication was excellent. Highly recommend. All service completed as requested and communication was excellent. Highly recommend. More

As always professional, reliable and so friendly to deal with. Work is always done in a timely manner. My forever maintenance shop. with. Work is always done in a timely manner. My forever maintenance shop. More