Walkers Renton Subaru

Car wash I went in for 18,000 service ... oil change and tire rotation. I said they could skip the wash because it was sprinkling. I returned in 1 hour and a I went in for 18,000 service ... oil change and tire rotation. I said they could skip the wash because it was sprinkling. I returned in 1 hour and a half, service was done and car was washed and it quit raining! All good. Wipers were streaking so they replaced all of the blades...under warranty. More

Fair and not pushy They have always been upfront and honest with me. They also explain what service(s) needs to be done before doing any work. There prices have always b They have always been upfront and honest with me. They also explain what service(s) needs to be done before doing any work. There prices have always been fair. More

I should have bought a Honda !! First of all, I feel like I paid too much for the Certified Pre-Owned Mazda CX-5. I believe the sales staff lied to me about how low they could go on First of all, I feel like I paid too much for the Certified Pre-Owned Mazda CX-5. I believe the sales staff lied to me about how low they could go on the price and how much they had into it. I saw the exact same car at Walkers on Car Guru for $500 less the next day. I believe I paid at least $1000-2000 more than the car was worth. Certified Pre-Owned is just a scam to charge more for a used car. My fault, I should have never went to Walker's in the first place, and I should have walked out halfway through all the back and forth bullcrap trying to make a deal. When I went to finance we were near the payment I wanted at 72 months. At some point during the finance sales pitch for extra stuff he switched my deal to 84 months without telling me. I accept some of the blame because I should have noticed it when I was signing the papers. It was around 11pm and I had been there since 5pm. I was tired and wanted to hurry up. I didn't notice it until the next day and it was too late. I feel he should have informed me when he changed it. I should have known, It's what car dealerships do, slime you. There were a few flaws on the exterior of the car and the inside had dog hair on the seats. The sales person agreed to have the interior detailed, and the scratches buffed out. It took a week for the service dept. to call me and I had to set my appt out three weeks so I could get a loaner to go to work. It also took them a week to move one of my trades from in front of my house. The detail on the inside was good work. Overall it was a bad experience. I truly believe I got shafted, but I do accept some of the blame because I should have walked out halfway through the deal. I had a gut feeling they were shady. Plus the car is cheaply made. I notice how flimsy and thin the metal is when I wash the car. I actually put a dent in it while I was waxing the car. I plan to get out of this Mazda CX-5 I bought at Walkers Mazda as soon as possible. Every time I look at it I feel sick to my stomach. Right now I'm stuck with it. I will never refer anybody to Walker's Mazda. I should have bought a Honda, Linzy More

Thanks for the great service! I’m so happy that I bought my car at Walker Subaru. The customer service reps are courteous and helpful. Repairs were done well and the car was clean I’m so happy that I bought my car at Walker Subaru. The customer service reps are courteous and helpful. Repairs were done well and the car was clean when returned to me. Thanks again! More

Service I came in for oil change and learned that a more extensive service was due. Brad made sure it was done before my contract expired! I came in for oil change and learned that a more extensive service was due. Brad made sure it was done before my contract expired! More

Excellent service I have purchased vehicles at Walker before and have used their service department. This was the first time that I used the Costco Auto Program so was I have purchased vehicles at Walker before and have used their service department. This was the first time that I used the Costco Auto Program so was glad to see that Walker was their preferred dealer. I met with Prong Kennedy who listened to me describe what I was looking for, found the car that fit, and helped me get the deal. More

Easy Peasy Friendly salespeople, they were quick to acknowledge my presence and already knew what i needed done on my vehicle. Brad did a thorough walk around my Friendly salespeople, they were quick to acknowledge my presence and already knew what i needed done on my vehicle. Brad did a thorough walk around my vehicle and asked if I wanted it washed. I did as they and wash it right there. He then let me know how long a time frame I had. I sat and watched a show on my computer and the time was less than he told me. It was a great experience! More

Efficient and Friendly This was my first time using their service department. They came right out to get my service started and were very clear about options and recommenda This was my first time using their service department. They came right out to get my service started and were very clear about options and recommendations. After that, they kept me apprised of their progress on the service and got me on my way with minimal wasted time. Great service! More

Reliable and friendly service I have been using Renton Subaru since I got my car from them. They are always professional, reliable and friendly. They are very open to share with yo I have been using Renton Subaru since I got my car from them. They are always professional, reliable and friendly. They are very open to share with you their findings and options to fix the problem. More

Warning light corrections A loaner car was provided as requested. The work was all accomplished after a timely advisement of condition concerns. Idle control is now balking w A loaner car was provided as requested. The work was all accomplished after a timely advisement of condition concerns. Idle control is now balking with temporary drops from 700 to near stall and then a return to 700. Will contact you if it continues. More