Back

Wallace Cadillac

Stuart, FL

4.5
65 Reviews
When you are shopping for the best luxury car or SUV, there's really only one place to shop — Wallace Cadillac near Palm Beach Gardens and Vero Beach. Wallace Cadillac is part of the Wallace Auto Group, the largest Dealership Group on the Treasure Coast representing 14 different automotive manufacturers. We are a family-owned and operated dealership that has been active in the local community and serving customers of south Florida for over 65 years. Visit Wallace Cadillac and become part of the Wallace family.
Contact Dealership

3555 SE Federal Hwy

Stuart, FL

34997

Directions

By Type

Showing 65 reviews

October 30, 2023

What was initially an overall decent experience with Wallace Cadillac of Stuart has now turned sour. What could have been a somewhat solid deal has deteriorated into a 1-star mess. Searching high an More

by William E. Lewis Jr.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles, Nick
Oct 31, 2023 -

Wallace Cadillac responded

We regret to hear that your recent experience was anything less than exceptional. Please reach out to us when you can so we can address this situation directly. Thank you and have a great day. Mark Warren General Manager 772-287-3232 Ext. 25204

June 21, 2023

Every time I have been there its a problem, today I saw them blantly rip off 2 older couples More

by Norm
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Angela Harrington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Wallace Cadillac responded

Norm, thank you for providing us with feedback about your recent experience at our dealership. Based on the information you provided I'm unable to assist you. We have no record of who you are or what vehicle you had serviced at our facility. You also made tagged an employee who has not worked at our location for several years. Just want to verify you have the correct facility Please reach out to us directly so that we assist in answering any questions you may have about your experience. Please contact Mike Rivera directly with any questions at 772-286-3555 Ext. 14260.

Jun 21, 2023 -

Wallace Cadillac responded

Norm, thank you for providing us with feedback about your recent experience at our dealership. Based on the information you provided I'm unable to assist you. We have no record of who you are or what vehicle you had serviced at our facility. You also tagged an employee who has not worked at our location for several years. Just want to verify you have the correct facility Please reach out to us directly so that we assist in answering any questions you may have about your experience. Please contact Mike Rivera directly with any questions at 772-286-3555 Ext. 14260.

Jun 21, 2023 -

Norm responded

As far as the former employee the review app wouldn't let me proceed without picking a name,that dosent chage the fact the service dept hammered a senior gentleman for $1100 saying ' he didn't drive enough to blow out the carbon ' so you sell him on a injector cleaning, 'carbon 'would build up on SPARKPLUGS has zero to do with injection system

Jun 21, 2023 -

Wallace Cadillac responded

Norm, that is a correct statement, which is why we recommended the injector cleaning with the upper intake service. This combination service will address the injectors and decarbon the upper intake and valves. This carbon is a byproduct of the combustion process. We make these recommendations based on multiple factors which can include low mileage situations. I can assure you we did not take advantage of anyone, just advised. If you have any comments regarding your service please feel free to call me directly. Thank you,

March 15, 2023

The staff is friendly and helpful. The exterior car wash was average at best. Will still return for service in the future. More

by combatrater
Recommend Dealer
Yes
Employees Worked With
David Barnes
January 17, 2023

Went there for oil change. They washed my car. I had meticulously detailed it a couple days before. When I opened my door to leave I found black grease all over my door, uphols More

by mfretired10
Recommend Dealer
Yes
Employees Worked With
Mike in service
March 30, 2022

Awesome car buying experience. Everybody was very professional and friendly. Special shout out to Charles Loiacono and Chris Vogel the Finance Manager for going above and beyond, More

by Olivia De
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Loiacono, Chris Vogel
March 28, 2022

Gave up his lunch to find my CT4 paint; great loyal service., service first rate. More

by Ron H., Jupiter, Florida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
September 17, 2021

They definitely play the Dealer game so go in Very prepared they play every trick in the book. Other than that people there are friendly and i did buy my car that I love. More

by tgmoney17
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela Harrington
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

I’m nearly 50 and have owned several cars. This by far was the best experience I’ve had buying a car. Charlie and Chris are fantastic! More

by brn2fly1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Loiacono and Chris Volgel
February 25, 2020

Wallace Cadillac has outstanding employees both in service and sales namely Greg Johnson with whom I have had the opportunity to acquire several new Cadillacs. Greg has gone out of his way to present More

by bobaruba
Recommend Dealer
Yes
Employees Worked With
Sales Mgr, Service Dept
February 09, 2020

Genuine! Charles Loiacono was so genuine and helpful from the moment I stepped into Wallace Cadillac. He went above and beyond! He is a great salesman without More

by Dodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Loiacono
...
6