Wallace Chrysler Jeep Dodge Ram

I went to Wallace Jeep to purchase a new Jeep Gladiator. I have purchased more than my fair share of ne vehicles from Dealers and I have never in 40 years appreciated the customer service more than I did wi I have purchased more than my fair share of ne vehicles from Dealers and I have never in 40 years appreciated the customer service more than I did with Jeff Bamond. Jeff is honest, courteous and helpful in every way. Jeff be careful, you may give Car Salesmen a good name. LOL More

Hello, We went to Wallace Chrysler to buy out our lease from Michigan since we are in Florida for a few months. Lisa Russell, Sabrina, Aida and Jordan did amazing job. I worked for Chrysler HQ in Det lease from Michigan since we are in Florida for a few months. Lisa Russell, Sabrina, Aida and Jordan did amazing job. I worked for Chrysler HQ in Detroit, Michigan as there head director now living in Palm Beach County, Florida. I would highly recommend Wallace for purchasing a vehicle. Again thank you. Sal and Marthlene Giamarese More

From start to finish this was a very easy and fast deal. Dealt with three people throughout the process (Gerry, Jeff, and Drew) and everyone was upfront and followed up on what they said. When we went in to Dealt with three people throughout the process (Gerry, Jeff, and Drew) and everyone was upfront and followed up on what they said. When we went in to purchase our verbal agreement was honored (although not in their best interest) and we were in and out in under two hours. One of the best car buying experiences we've ever had and would definitely come back again. More

1/27/24 bought 2019 Buick enclave all went well, untill we met with the finance manager. This man changed the deal and told us it would cost $1500 more if we pay cash which we found out later was a lie. He we met with the finance manager. This man changed the deal and told us it would cost $1500 more if we pay cash which we found out later was a lie. He pressure us to finance, and added extended warranties on there which we declined all, but then later we learned that he added a maintenance plan and an auto butler/premier paint warranty all that over $3000 on the loan without our consent. This man forge our signatures and created faked email on the paperwork. We only find out because we got a copy of everything. I hope everyone that buys from here check their paperworks or get copies, my guess is I'm not the only one this happens to. 2 weeks after we bought the car, it won't start, had to get it tow back to the dealership for repair on starter and flying wheel teeth which was damaged. And now another sensor coming up as failure and needs replacement, drove it there today and was told no, they won't fix it. Mind you, we still within the 60 days warranty after purchase by law. I wonder if the car was checked before put on the lot for sale. Very disappointed on how these people do business, and how I was treated More

Excellent service by Michael Maxx. He worked diligently to find us the exact car that we wanted. It was very much appreciated . Thank you, Mike! He worked diligently to find us the exact car that we wanted. It was very much appreciated . Thank you, Mike! More

Would not take my lemon law return vehicle and process the return paperwork being the closest turn in location. While I was shopping for a replacement vehicle, Eddie the GM, (show me the money Eddie) s the return paperwork being the closest turn in location. While I was shopping for a replacement vehicle, Eddie the GM, (show me the money Eddie) shoed the salesman (Doug) away from me while I was asking vehicle specific questions to narrow down a replacement vehicle. And I did buy a replacement RAM truck Limited, just not from Wallace. VERY RUDE behavior. More

Had a great service experience with this dealer. The service advisor Kevin was top notch and made the process very easy. Most importantly the vehicle was repaired and the problem solved. I would hig The service advisor Kevin was top notch and made the process very easy. Most importantly the vehicle was repaired and the problem solved. I would highly recommend this service department and Kevin. Thanks for great service! More

I brought my truck in for my scheduled service oil change. Dropped it off on a Saturday morning. They are very busy on Saturdays. I picked it up Saturday afternoon and on my way home I heard a noise u change. Dropped it off on a Saturday morning. They are very busy on Saturdays. I picked it up Saturday afternoon and on my way home I heard a noise under the hood. After I got home and opened up the hood to see what the noise was I realized I was missing my oil cap. Tried calling the service manager who was working Saturday all week with no response and I left several voicemails for him to call me back. Finally had to call the dealer directly to get a response which the head service manager said that "it happens sometimes" " the cap isn't put on all the way the pressure from the engine can make it come off".... Really????? xxx!!!! It was a basic oil change.... If I didn't pay extra money for the service plan there I would never go back and let them touch my truck!!! More

This is my 2 nd car that I bought from Wallace Jeep and I had the best experience!! I had a total loss and Aida from Finance not only helped with my gap claim, she also helped me get the best rate and term w had the best experience!! I had a total loss and Aida from Finance not only helped with my gap claim, she also helped me get the best rate and term while proving me with best auto protection coverage. Jason was great too. I always get treated as family here!! More

The used jeep I bought broke down within the first 30 days. They wouldn’t pay to fix it so I’m out another $3300. Stay away if you are smart. Go to ARRIGO instead. They stand by their products. days. They wouldn’t pay to fix it so I’m out another $3300. Stay away if you are smart. Go to ARRIGO instead. They stand by their products. More