Wallace Hyundai

Total disappointment with the service manager when I called about getting a warranty appointment as my 2023 was experiencing severe hesitation yesterday and was a dangerous situation. I told him I had p called about getting a warranty appointment as my 2023 was experiencing severe hesitation yesterday and was a dangerous situation. I told him I had purchased a car at the dealership and in the past they provided me with a loaner as I only have one vehicle in my family and I live in Sebastian. He in essence told me that I couldn’t just come on my appointment time and sit and wait as he was totally uncertain whether he could get to it with the right person. He suggested perhaps I go to another dealership which I will now and it’s their loss cause I was considering trading it in the near future for a new one. I called a different dealership, and the tone of the service managers conversation with me was night and day. How to lose a customer in one simple phone call too bad. More

Nice place. Clean and comfortable. People are very nice. And my salesman was excellent. I’ll give it a 9 Clean and comfortable. People are very nice. And my salesman was excellent. I’ll give it a 9 More

I got a call from a telemarketer who sales dreams obviously. I went to this dealership just to look realistically with no money down and okayish credit and Claire and her team were able to put me in obviously. I went to this dealership just to look realistically with no money down and okayish credit and Claire and her team were able to put me in a newer vehicle. There was a change in price with the trade in and upgrade but we came to a reasonable solution and decent interest rate. They were patient with me as they could have easily shewed me away. Nice place, nice people More

After visiting many dealerships in this part of the state, we ended up buying our 2026 Tucson from Wallace Hyundai of Stuart because they gave us the best deal. Their customer service was also outstand state, we ended up buying our 2026 Tucson from Wallace Hyundai of Stuart because they gave us the best deal. Their customer service was also outstanding. Joni was very helpful and a pleasure to work with. More

Terrible atención falsas promesas de negociaciones ya estando un dinero depositado una mentira no recomiendo hacer nada en este dealer estando un dinero depositado una mentira no recomiendo hacer nada en este dealer More

Very helpful, personable fair to deal with when it came to negotiating a sale, a friendly bunch of people to negotiating a sale, a friendly bunch of people More

Everyone that we felt with were courteous, knowledgeable and professional. It was an easy and non-stressful transaction. and professional. It was an easy and non-stressful transaction. More

Huge lowball on my trade-in. Tried taking advantage of that because I didn't want the car anymore. On top of that, the equity I got from my car, plus the lease, plus the finance, Tried taking advantage of that because I didn't want the car anymore. On top of that, the equity I got from my car, plus the lease, plus the finance, will be 20k more than sticker price. More

I feel tricked into the price of this car, because I already wanted this car. But other than that, everyone was very nice to work with. Trickery: Michelle brought me on stating there was labor day sales already wanted this car. But other than that, everyone was very nice to work with. Trickery: Michelle brought me on stating there was labor day sales, and end of month sales and said they'd be aggressive with the price and even sent me a $500 coupon to use on top of the mailer I had. When I arrived, the car they had in stock was damaged, and they said I would have to pay extra to fix it. They also didn't offer any discounts on the car. Then when they said they would fix the car for me and give me some money for my trade in, but no money off the price of the car, I asked about the coupon Michelle gave me. Ahmed said that because they were fixing the car for me, and because they were giving me money for my trade-in, that that was enough money to come off of the car and I was lucky. I really wanted to walk right there, and I almost did. But I thought about my family having a better car, so I went along with the purchase. Honestly, if Hyundai really was an honest company, it would be more about family (who was with me, by the way) vs just money money money. And I understand they have to make their living, but come on. You could have met my needs while still making yours. More

Muy buena atención, un trato de primera. Estoy muy contento de a ver echo negocio con ustedes. Éxitos siempre !! Estoy muy contento de a ver echo negocio con ustedes. Éxitos siempre !! More