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Wallace Subaru of Bristol

Bristol, TN

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31 Reviews

320 Volunteer Pky

Bristol, TN

37620

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Showing 31 reviews

February 12, 2026

Teddy Testerman did an an absolutely excellent/stellar job helping us purchase a new vehicle. We had the most pleasant experience and would do business with him again. Teddy was very personable and know More

by The Jessee's
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy Testerman
January 04, 2026

We worked with Mike Greer. Our family was traveling cross country and had some car issues. Ended up needing a new/used vehicle and Mike was amazing at communicating and working More

by savamuncy1.5
Recommend Dealer
Yes
Employees Worked With
Mike Greer
August 10, 2024

August 2024 Undoubtably the rudest and incompetent used car salesperson and manager I have ever had the displeasure to meet. The salesperson had absolutely no clue about information on the vehicle More

by powerfader1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used car salesman and manager
Aug 10, 2024 -

powerfader1 responded

Wallace Subaru of Bristol Aug 10, 2024 powerfader1 August 2024 Undoubtably the rudest and incompetent used car salesperson and manager I have ever had the displeasure to meet. The salesperson had absolutely no clue about information on the vehicle he was trying to sell, and the sales manager was THE rudest person I have EVER met in ANY position of sales! I wouldn't buy a vehicle from this organization that hires such deceptive and incompetent people as I experienced at Wallace Subaru of Johnson City, TN. Bottom line, I will NEVER be back and will make sure I spread the word to others! Btw, after leaving Wallace Subaru of Johnson City. I proceeded down the street to another dealership and bought a car and drove it home that very same day. The salespeople were very professional. Since I wasn't doing a trade-in. They even drove my car to my home, which was in another city!

November 08, 2023

Best, smoothest, easiest, kindest, non pushy, informative, pleasant, supportive, fastest, experience in buying a car in 42 years of buying vehicles! More

by omis7girls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalia, Austin, finance gentleman
Nov 08, 2023 -

omis7girls responded

Natalia snd Austin are awesome!

September 15, 2023

Jason Garrett was very helpful getting everything for a Subaru Forester purchase, including research to find exactly what was requested. More

by msaggs
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Garrett
January 23, 2023

Sales team was good, helped us out of a vehicle that we were way upside down on when other dealers would not. The problem came with the service department. On the purchased vehicle we noticed a problem dur More

by jdprib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zeth, Payton
November 08, 2022

Best experience I've had at a dealership overall. Great cars and great service! Wallace subaru More

by joedaddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Hodge
August 31, 2022

Dealer was slow and inaccurate in their response. Eventually found out the listed vehicle was never really for sale. More

by zuluwarriorz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Micah and generic inbox titled The Lead Bucket"
March 03, 2022

We had Justin Quales, he was amazing, he was upfront about everything made the entire process easier. I will be recommending him to anyone needing assistance on getting a new or used vehicle from Wallac More

by currence.kevin000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Quales
December 02, 2021

Would recommend Wallace of Bristol to anyone. Robbie went above and beyond to find the perfect car for us. He was very knowledgeable and will always use him for our future purchases. More

by jmckinley914
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Blevins
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