Wallace Subaru of Bristol
Bristol, TN
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Teddy Testerman did an an absolutely excellent/stellar job helping us purchase a new vehicle. We had the most pleasant experience and would do business with him again. Teddy was very personable and know job helping us purchase a new vehicle. We had the most pleasant experience and would do business with him again. Teddy was very personable and knowledgeable about the car and its technology. He explained every detail about the Subaru we were purchasing. He even synced our phone to blue tooth! He streamlined the experience and valued our time by being organized and moving the process along from viewing the car and answering questions, to test driving, paperwork, and teaching us about each of its control buttons, icons, etc. He took the stress out of buying a car and made the process smooth and seamless. If you are in the market for a vehicle, be sure to check out Teddy at Wallace Subaru of Bristol. More
We worked with Mike Greer. Our family was traveling cross country and had some car issues. Ended up needing a new/used vehicle and Mike was amazing at communicating and working Our family was traveling cross country and had some car issues. Ended up needing a new/used vehicle and Mike was amazing at communicating and working with our family! Quick process and very happy with our new vehicle! More
August 2024 Undoubtably the rudest and incompetent used car salesperson and manager I have ever had the displeasure to meet. The salesperson had absolutely no clue about information on the vehicle used car salesperson and manager I have ever had the displeasure to meet. The salesperson had absolutely no clue about information on the vehicle he was trying to sell, and the sales manager was THE rudest person I have EVER met in ANY position of sales! I wouldn't buy a vehicle from this organization that hires such deceptive and incompetent people as I experienced at Wallace Subaru of Johnson City, TN. Bottom line, I will NEVER be back and will make sure I spread the word to others! Btw, after leaving Wallace Subaru of Johnson City. I proceeded down the street to another dealership and bought a car and drove it home that very same day. The salespeople were very professional. Since I wasn't doing a trade-in. They even drove my car to my home, which was in another city! More
Best, smoothest, easiest, kindest, non pushy, informative, pleasant, supportive, fastest, experience in buying a car in 42 years of buying vehicles! informative, pleasant, supportive, fastest, experience in buying a car in 42 years of buying vehicles! More
Sales team was good, helped us out of a vehicle that we were way upside down on when other dealers would not. The problem came with the service department. On the purchased vehicle we noticed a problem dur were way upside down on when other dealers would not. The problem came with the service department. On the purchased vehicle we noticed a problem during the test drive. They fixed it, then 8 days later the same problem came back. They kept the vehicle for 20 days, and determined there was no problem. Despite the salesman saying he could see the splashes from the leaked fluid and smell it when I pulled up. And despite them filling it to the max line and 8 days later it being below the minimum line they say it is not leaking fluid. Despite the pictures I have of where it leaked a large puddle on garage floor they say it is not leaking fluid. More
We had Justin Quales, he was amazing, he was upfront about everything made the entire process easier. I will be recommending him to anyone needing assistance on getting a new or used vehicle from Wallac about everything made the entire process easier. I will be recommending him to anyone needing assistance on getting a new or used vehicle from Wallace Subaru of Bristol. More
Would recommend Wallace of Bristol to anyone. Robbie went above and beyond to find the perfect car for us. He was very knowledgeable and will always use him for our future purchases. above and beyond to find the perfect car for us. He was very knowledgeable and will always use him for our future purchases. More

