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Walls Ford - Service Center

Salisbury, MA

4.9
478 Reviews

478 Reviews of Walls Ford - Service Center

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August 14, 2025

Best service department I have ever dealt with. Printed services, on time service and departure. No surprises! More

by PALERMOJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

Walls is our go to. The service department is the best. We have two Fords and a Hyundai and they service all our vehicles. Always upfront and honest. More

by mcook1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Wall
August 13, 2025

Wonderful but if you want earnest Hemingway you will need to pay me by the word More

by Judson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2025

Sean and the service department is the best. We have 2 cars and Sean does not hesitate to fit me in especially in an emergency. He is very responsive, always follows up and explains everything t More

by artsigalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

Awesome overall. .timely, professional, and friendly..I would recommend this dealership and there service depart.ent More

by Rick wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

Had my truck towed there in the early afternoon was in shop by end of day and had it back the next afternoon Speed of service was better than I could have hoped for More

by Holly wood
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Honest and trustworthy when dealing with the service department. Especially with Sean. Never pushes unnecessary repairs and will try to find the best method to deal with issues. Communicates clearly wha More

by MARTINGHOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

I had a last minute trip that I needed my truck serviced and only a week to do it Bob and the boys worked wonders and get me up and running just in time for my trip More

by Holly wood
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Walls Ford and Bob took care of the problem with the car quickly and correctly. More

by JayZak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

They always get me in on a timely manner & if not waiting they drop me off. More

by rcalabrese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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