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Wally's Volkswagen of Schenectady

Schenectady, NY

not yet
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1,222 Reviews

2240 Central Avenue

Schenectady, NY

12304

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Showing 1,222 reviews

January 25, 2017

After agreeing to pay off existing lease, they didn't. Three months after we signed a new lease, we received a bill from the prior lease not being paid in full, as Fuccillo sales managers had agreed to. W More

by Disgruntled
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Magee, Scott (sales manager) Derek (general manager)
Jan 30, 2017 -

Disgruntled responded

Updating this negative review for Fuccillo VW of Schenectady NY, after contacting Volkswagen's National Customer Care Office, Fuccillo VW of Schenectady has agreed to pay the charges in question. Although we never received follow-up from their General Manager, Derek, their Sales Manager, Scott, was more than professional and apologetic regarding this matter. Signed, No longer Disgruntled, but Satisfied

September 13, 2016

Excellent car buying experience. The best car buying experience I have ever had, no pressure, Nick Malcuit and Brad Rose were very professional and helpful, their help was much appre More

by baseball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Malcuit & Brad Rose
July 27, 2016

waste of time, horrible experience What a joke this place is. The worst service I have ever had. I came into this place with the intention of buying a car and leaving because I quickly More

by danivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember all their names
July 21, 2016

All over the phone They had very specific car I wanted. We were able to complete the entire transaction over the phone and via email in 24 hours. I drove down the next More

by TYandow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Ballard
June 22, 2016

Impressed with Service Department This review is for the Parts and Services department. They do an outstanding job here! They provide periodic status updates to their customers. They e More

by Henry23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Wilkins
May 19, 2016

Amazing Customer Service and Great People Fuccillo VW has the best customer service. They worked with me to make sure everything was done to my satisfaction, even calling me days later to make More

by MarkRead10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak Ballard
May 13, 2016

vary fast help full great on price Willing to stop and talk and see what u r looking for before they try and sell you anything. Vary nice and is there for you. More

by Scott noxon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike kerwin
March 23, 2016

Service Support in Awsome I will always buy from Fuccillo VW! The customer service is TOP CLASS! I can't say enough good things about them. Two cars I've leased in 3 years and More

by Caden35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Megas!
February 28, 2016

New Passat is Awesome! I wanted to buy a new passat and I love it, I went to Fuccillo Volkwagen and asked about the car. Peter Bashford welcomed me and ended up selling me More

by Jacob223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Bashford
January 29, 2016

Happy with my purchase I purchased a 2016 Jetta last week. I stepped in the car to test drive and I fell in love with it. I decided to go with the 1.8 Sport. For a vehicle i More

by David_Macnitosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven