Wally's Volkswagen of Schenectady
Schenectady, NY
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After agreeing to pay off existing lease, they didn't. Three months after we signed a new lease, we received a bill from the prior lease not being paid in full, as Fuccillo sales managers had agreed to. W Three months after we signed a new lease, we received a bill from the prior lease not being paid in full, as Fuccillo sales managers had agreed to. We were given disconnected phone numbers to contact the General Manager with our concerns. He has yet to return our calls. These people will say anything to negotiate a new deal, and to get a positive review after a deal is made. Buyer beware, three months later the deal was a fraud. They lied, and ripped us off ! More
Excellent car buying experience. The best car buying experience I have ever had, no pressure, Nick Malcuit and Brad Rose were very professional and helpful, their help was much appre The best car buying experience I have ever had, no pressure, Nick Malcuit and Brad Rose were very professional and helpful, their help was much appreciated. ***** Thank you, Joe Sweeney More
waste of time, horrible experience What a joke this place is. The worst service I have ever had. I came into this place with the intention of buying a car and leaving because I quickly What a joke this place is. The worst service I have ever had. I came into this place with the intention of buying a car and leaving because I quickly found out they are liars, thieves, and arrogant salesman who laughs behind your back. I have heard from others that they have experienced the same thing but thought I should give them a chance if they can give me a good deal. Waste of time. There "bad prom showroom" should have been my first sign to leave. I have been telling as many people as I can to stay away so they don't get ripped off! They wanted to offer me $3000 on my truck they said they can't do any more, that was "generous." I went to another VW dealer which by the way a million times better, they gave $12,500. What a joke. I don't know if they were just really bad thieves or they thought because I'm a woman they could pull one over on me. Either way, horrible. Stay away and go somewhere else. You'll save a lot of money and time!!!! More
All over the phone They had very specific car I wanted. We were able to complete the entire transaction over the phone and via email in 24 hours. I drove down the next They had very specific car I wanted. We were able to complete the entire transaction over the phone and via email in 24 hours. I drove down the next day and was able to pick it up. No surprises and it was exactly as promised. More
Impressed with Service Department This review is for the Parts and Services department. They do an outstanding job here! They provide periodic status updates to their customers. They e This review is for the Parts and Services department. They do an outstanding job here! They provide periodic status updates to their customers. They explain everything clearly and never do unnecessary repairs. The waiting area is comfortable as well! I give this dealership an A+ for maintenance and repairs! More
Amazing Customer Service and Great People Fuccillo VW has the best customer service. They worked with me to make sure everything was done to my satisfaction, even calling me days later to make Fuccillo VW has the best customer service. They worked with me to make sure everything was done to my satisfaction, even calling me days later to make sure was all still okay. I've found their prices to be consistently lower then everyone else, don't be afraid to shop around. Once I found the tires for my car cheaper at another dealership, they matched the price! More
vary fast help full great on price Willing to stop and talk and see what u r looking for before they try and sell you anything. Vary nice and is there for you. Willing to stop and talk and see what u r looking for before they try and sell you anything. Vary nice and is there for you. More
Service Support in Awsome I will always buy from Fuccillo VW! The customer service is TOP CLASS! I can't say enough good things about them. Two cars I've leased in 3 years and I will always buy from Fuccillo VW! The customer service is TOP CLASS! I can't say enough good things about them. Two cars I've leased in 3 years and the experience has only gotten better! Thanks Nicholas Megas! More
New Passat is Awesome! I wanted to buy a new passat and I love it, I went to Fuccillo Volkwagen and asked about the car. Peter Bashford welcomed me and ended up selling me I wanted to buy a new passat and I love it, I went to Fuccillo Volkwagen and asked about the car. Peter Bashford welcomed me and ended up selling me the car. He hooked my phone up to the Bluetooth and showed me how to use the navigation. My cousin loves my car so much he’s going in a few weeks to get one too! More
Happy with my purchase I purchased a 2016 Jetta last week. I stepped in the car to test drive and I fell in love with it. I decided to go with the 1.8 Sport. For a vehicle i I purchased a 2016 Jetta last week. I stepped in the car to test drive and I fell in love with it. I decided to go with the 1.8 Sport. For a vehicle in this class it is quite fun to drive. I also checked out other cars but they did not wow me at all. VW truly builds a solid car with regards to interior and exterior superiority, comfort, available technology and most important value for your money. Thanks Fuccillo! More

