Walser Buick GMC Bloomington - Service Center

Brian and the rest of the team are dedicated to making things right by his customer. things right by his customer. More

Found several retainer clips missing under hood from where they removed bumper. Not happy about that. where they removed bumper. Not happy about that. More

Several retainer clips missing from under hood from when they removed the front bumper. Not happy. they removed the front bumper. Not happy. More

Always awesome to me. Love my Walser. I can always count on them doing the right thing for me. Love my Walser. I can always count on them doing the right thing for me. More

Getting an oil change with the Service team was just fine. The Sales team, however, was horrible! fine. The Sales team, however, was horrible! More

Walsers service department was great to deal with while my truck was in their shop. Communication was excellent and mechanic was great at explaining the entire process from start to finish! my truck was in their shop. Communication was excellent and mechanic was great at explaining the entire process from start to finish! More

Professional. On time, courteus, Honest Good people, clean, clean environment Good, better than all the rest On time, courteus, Honest Good people, clean, clean environment Good, better than all the rest More

Brian Rutscher is professional and courteous. He is very responsive and explain the options and situations clearly. He is very responsive and explain the options and situations clearly. More

Software update recall need. ... second visit to get it fixed. Don't penalize for being succinct! ... second visit to get it fixed. Don't penalize for being succinct! More

The diagnoses was incorrect. The battery should have been replaced for free. Since it met the warrenty but was not offered. I still had time before next oil change was due and my The battery should have been replaced for free. Since it met the warrenty but was not offered. I still had time before next oil change was due and my tires are not even a yr old More