Walser Buick GMC Bloomington - Service Center

Service center is completely unaware of their clients. Purchased a brand new Denali Sierra and was sold on the extended warranty and was told the dealership would be able to handle all concerns. Brought t Purchased a brand new Denali Sierra and was sold on the extended warranty and was told the dealership would be able to handle all concerns. Brought the vehicle in after a few issues and the dealership could have cared less if I was a client or bought a $60k + vehicle. Tried to charge for services that were covered under the additional warranty Walser sold me. This dealership has no idea how to handle or even know who their customers are. I would never work with this company again. Contacted sales rep. He didn’t care and the GM never returned a call. Buyer beware!! More

Service was prompt. A complete job done and a large, clean and comfortable waiting area while I waited. A complete job done and a large, clean and comfortable waiting area while I waited. More

I came in for an oil change and Shannan and Troy gave me fast and great service. Thank you very much. fast and great service. Thank you very much. More

I rated the service a five only to support Shannan, who is sweet and helpful. The actual wait time for the service, 2.5 hours, is unacceptable for an oil change with and appointment. is sweet and helpful. The actual wait time for the service, 2.5 hours, is unacceptable for an oil change with and appointment. More

I like the service given at Walser Honda. The service is quality and the customer care is excellent. My service advisor, Tyler Senne, is very helpful and knowledgeable. The service is quality and the customer care is excellent. My service advisor, Tyler Senne, is very helpful and knowledgeable. More

After working with other service providers subpar performance I have a better appreciation of just how good Walzers service is. performance I have a better appreciation of just how good Walzers service is. More

Not impressed with the service Walser GMC provides. Don't care for how your warranty service is provided and how your loaner vehicle service is provided Don't care for how your warranty service is provided and how your loaner vehicle service is provided More

Customer service is poor and no communication. People leave without telling you information what your vehicle People leave without telling you information what your vehicle More

My dealer services for my regular vehicle maintenance is always performed on time and I am always kept informed during the process. Thank you. always performed on time and I am always kept informed during the process. Thank you. More

My only complaint about this visit was appointments were running thirty minutes behind the day I was there running thirty minutes behind the day I was there More