Walser Buick GMC Bloomington - Service Center

Great Reid H was great to work with. He took care of us and explained the extended warranty terms better than anyone had previously. He took care of us and explained the extended warranty terms better than anyone had previously. More

Fast and friendly Fast and friendly , good advice on needs, timing etc. waited for car - quick turnaround needs, timing etc. waited for car - quick turnaround More

The service there was better than where I Went before I definitely would go back there definitely would go back there More

Service was good. Efficient. + Nothing more to say to make up 15 words. Thank you. Efficient. + Nothing more to say to make up 15 words. Thank you. More

Austin was very helpful getting me thru the entire process. Austin was able to answer all my questions and address all my concerns. I am very happy with the new vehicle I purchased. process. Austin was able to answer all my questions and address all my concerns. I am very happy with the new vehicle I purchased. More

Shannon communicated well and provided updates and accurate timeline and options on future work She was fantastic accurate timeline and options on future work She was fantastic More

We had oil change. All was fine there. We've had a question about the auto seat adjustment the last couple times we've been there but no one seems to be able to address All was fine there. We've had a question about the auto seat adjustment the last couple times we've been there but no one seems to be able to address the problem. Usually not time. Maybe next time. More

It took 90 mins to get a scheduled oil change complete. The value of pre paying for oil changes is lost when you lose a good hour more than going to nearby valvoline of sort. And they never reset the oil g The value of pre paying for oil changes is lost when you lose a good hour more than going to nearby valvoline of sort. And they never reset the oil gauge I had to call back to figure how to reset it myself. More

I had a bad experience. First, they did not get to my vehicle on the scheduled day of the appointment and I had to bring it back the next day. There was no communication f First, they did not get to my vehicle on the scheduled day of the appointment and I had to bring it back the next day. There was no communication from them, or reason given. Then once they did get to fixing my vehicle, they called and asked for more diagnostic charges, a total of $400, due to what they thought were aftermarket mirrors being installed even though they are factory mirrors. Then they refused to do what I asked them to do. More