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Walser Burnsville Mazda - Service Center

Burnsville, MN

4.8
1,440 Reviews

1,440 Reviews of Walser Burnsville Mazda - Service Center

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September 29, 2018

My new vehicle's First service here was good Jade was very helpful in finding issues in steering wheel. Hoping it works now. And i guess, the active driving display was reset and now it looks blu More

by NBALAN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade, Sasha Barnes     
Oct 12, 2018 -

Walser Burnsville Mazda responded

Thanks for reviewing us!

September 29, 2018

Wish there were six stars to rate all! My tire was flat to the point I could not drive. All i did was make a call and Was given a number for service (under 36,00 miles) called it a tow truc More

by RMBELONG
Recommend Dealer
Yes
Employees Worked With
Unsure of the names ??
Oct 12, 2018 -

Walser Burnsville Mazda responded

Thanks for reviewing us!

September 29, 2018

Walser Mazda in Burnsville. Yes! We have purchased 2 Mazda CX5's from this dealer. There is good reason for doing so. In addition to loving this car model, the service we get when we More

by CHARMARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Halvorson
Oct 12, 2018 -

Walser Burnsville Mazda responded

Thanks for reviewing us!

September 29, 2018

Maintenance Everyone is so very curtious and effecient everytime I come in for service. Makes me feel like they have my best interest in mind and at ease that eve More

by TINA.MANOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson, Joshua Zarras, Mike Kitagawa
Oct 12, 2018 -

Walser Burnsville Mazda responded

Thanks for reviewing us!

September 28, 2018

Mazda 6 Service Work I initially brought my car in to have the oil changed and the tires rotated. After they've inspected the car, other critical issues were discovered. More

by PRECIOUSMIATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zarras
Oct 12, 2018 -

Walser Burnsville Mazda responded

Thanks for rating us 5 stars!

September 27, 2018

Great Service Department Very knowledgeable and straightforward. Service was prompt and explaination of what was needed was very good. Would recommend David and Walser to anyo More

by Tim E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Oct 12, 2018 -

Walser Burnsville Mazda responded

Thanks for the 5 star review!

September 27, 2018

Very Fast! The servic was unbelievable and very fast. Also people all around the place were very helpful and they were very polite as well. Will definitely come More

by belewismn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Garibay    
Oct 12, 2018 -

Walser Burnsville Mazda responded

Thanks for the 5 star review!

September 27, 2018

Thank you I’ll continue to drive 30 minutes to Walser just to work with your friendly and caring staff. Although my purchase experience was not positive. I have More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zarras, Mike Kitagawa
Oct 12, 2018 -

Walser Burnsville Mazda responded

Thank you for reviewing us, Max. We're glad to know you are happy with our service. However, we're sorry to know the purchasing process of your experience was not worthy of 5 stars. We'd love to know more about what happened and how we can correct this in the future. Please reach out to our General Manager (Brycen Eberwein, 218-779-4290) at your convenience. Thank you!

September 27, 2018

Recall and oil change David is very easy to work with. Very informative and straightforward . This is our 2nd vehicle from walser and any issues are handled quickly and c More

by TSMOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Oct 12, 2018 -

Walser Burnsville Mazda responded

That’s great to hear! Thanks for rating us 5 stars!

September 27, 2018

Quick and efficient. They don't perform unnecessary tasks. I took my vehicle in for oil, filter, and tire rotate. After checking the tread, they determined that a rotate was unnecessary and advised about it, More

by CARL16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
Oct 12, 2018 -

Walser Burnsville Mazda responded

That’s great to hear! Thanks for rating us 5 stars!

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