Walser Nissan Burnsville - Service Center

I went to dealership for a service appointment. Upon arriving at the dealership, shannielle greeted me as I got out of the car. She was very polite. Then while going over the appointment that was made arriving at the dealership, shannielle greeted me as I got out of the car. She was very polite. Then while going over the appointment that was made by some other service rep like 3 days ago. Shannielle was very helpful and realized that I did not need the other maintenance type service done and that I only needed the oil change. It was a great visit at nissans this morning and it's nice to know the dealership has employees that are watching over details closely. Great dealership and I will be back many many times in the future for all service on my vehicle !! More

I have always had great service at the Burnsville Nissan Walser dealership. They are quick and efficient. The service employees are always up front about what needs to be done now and what can wait to be ta Walser dealership. They are quick and efficient. The service employees are always up front about what needs to be done now and what can wait to be taken care of. They are understanding when I can't afford the services that are recommended at the time of the visit and they don't pressure you. More

Service was great and very helpful. They shuttled me to my place of business and then delivered my car to me at my business. Very nice not to have to worry about picking it up. Also, this work was done f my place of business and then delivered my car to me at my business. Very nice not to have to worry about picking it up. Also, this work was done for free due to sap on my new car. It looks wonderful! More

I gave the great score of 5 in each of the catagories because I was met, given details about my service, length of time I would be there. I also gave a 5 for the price of the service. I used one of the because I was met, given details about my service, length of time I would be there. I also gave a 5 for the price of the service. I used one of the discount coupons sent to me by Nissan and was very happy with the final price. Patrick was professional and courteous from start to finish. Thank you, Mike Roth More

Walser is a wonderful dealership. From the sales experiences through the service. Every person there acknowledges you and chats as you are looking or waiting. It's a very friendly, helpful dealersh experiences through the service. Every person there acknowledges you and chats as you are looking or waiting. It's a very friendly, helpful dealership. More

I bought my car from Walser Nissan and had a good experience, so continued taking it here for service. What a mistake. I recently had the absolute worst service experience here. After expressing my d experience, so continued taking it here for service. What a mistake. I recently had the absolute worst service experience here. After expressing my dissatisfaction, I received a phone call from Scott Teebo, the Service Manager, admitting that they completely dropped the ball on my car and almost nothing else could have gone wrong. I guess they still felt fine charging me a few hundred dollars regardless of all of their mistakes. He wanted to me to call him back so he could try to make it right, so I did. He didn't answer, so I left a message, and never received a phone call back. I would have been willing to give them a second chance had they been able to make it right, but that just shows me I'm probably better off not doing so. This is a prime example of why dealership mechanics have such a bad reputation. Extremely disappointing and I will not be returning. More

we came in for a power window issue and left with a non working door handle after 3 visits 1 hour each way they finally corrected it working door handle after 3 visits 1 hour each way they finally corrected it More