Walser Nissan Coon Rapids

Needed a new fixture to hold my front license plate. They installed it and put on my plate. They were kind and efficient. They installed it and put on my plate. They were kind and efficient. More

My salesman was great to work with. Showed me all the fun features on my new Pathfinder. Little disappointed that Nissan thinks the engine cover is an “accessory” and doesn’t already co Showed me all the fun features on my new Pathfinder. Little disappointed that Nissan thinks the engine cover is an “accessory” and doesn’t already come equipped. More

Scott and Henry were easy to work with. This is the second vehicle we have purchased from this dealership. Aside from a scrape which appeared between the time I signed the check and the tim This is the second vehicle we have purchased from this dealership. Aside from a scrape which appeared between the time I signed the check and the time it was delivered, have not had any complaints so far. More

The salesperson Scott did a great job. Explained the trucks features and made sure that all our question were answered. He was available for follow up calls when we needed some additiona Explained the trucks features and made sure that all our question were answered. He was available for follow up calls when we needed some additional support More

It's easy to complain about a used car purchase when there is a problem! However when a dealership goes the extra mile to satisfy the customer it can go without due credit. We purchased a used pick up f there is a problem! However when a dealership goes the extra mile to satisfy the customer it can go without due credit. We purchased a used pick up from Walser Nissan Coon Rapids and a serious problem arose, shortly after. So when the tech told us of the problem and the fix? Of course, I had passed on the extended warranty. So I assumed, I was completely screwed! The repair was going to be expensive and due to supply chain problems. I could be without a dependable vehicle for possibly a extended time. Needless to say I was distraught and very disappointed. As we were about to take a trip while pulling a travel trailer to Florida for our first winter in warm weather as we had just retired. To my surprise, that's when the sales team and management team started look for and to work out a fix for us!!! They were not only empathetic to our position, but they wanted to make us whole as their customers. I must say, I was expecting a tough breaks buddy. Instead, they told me that we fell under one of their satisfaction programs that allowed me to leave that day not only satisfied, but extremely happy. Our trip was back on! I can't tell enough people about this experience and how every single person at Walser Nissan Coon Rapids were so willing to help. From the tech team that diagnosed the problem and what it would take to fix it. Then the the sales and management team that came up with a solution that worked for us. It's one thing for a dealership to say they care and want you happy It's something special to actually proving they mean it, especially with a used vehicle. Well, I'm here to tell everyone, and Walser Nissan of Coon Rapids really means it! They have proven that to us and I can, have and will recommend them to anyone looking for that commitment to their customers. Thank you to everyone there, YOU ROCK! More

Attentive to what we were asking and very helpful throughout the buying process. Amos was fantastic. throughout the buying process. Amos was fantastic. More

I have purchased two cars from this dealership, had a pleasant experience both times! Their were willing to work with me on choosing the right vehicle pleasant experience both times! Their were willing to work with me on choosing the right vehicle More

Excellent customer service! Service with a smile too! Explained problem and repairs in a way easy to understand. Did not take long to get an appointment for service. They don’t Service with a smile too! Explained problem and repairs in a way easy to understand. Did not take long to get an appointment for service. They don’t push you to do more than you need to for repairs. Josh is very patient representative. Hard worker. Thanks guys. More

They really go above and beyond for their customers. They always keep you informed about every decision you make. They always keep you informed about every decision you make. More

Great service they always take care of me friendly faces such a joy to deal with such a joy to deal with More