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Walser Nissan Wayzata - Service Center

Wayzata, MN

4.4
380 Reviews

380 Reviews of Walser Nissan Wayzata - Service Center

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August 21, 2025

I have had the pleasure of three main interactions with Wayzata Nissan - the purchase of my car and two follow-up service appointments. Each person/interaction (starting with Tom in sales and ending with More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Sklar - he was fantastic!; Chris (sorry - I do not have a last name) in service - fantastic!
August 17, 2025

see scores from all of your questions in the survey and please don't use this minimum word answer again. More

by festes15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

I have had very positive experiences with the dealership. The staff is knowledgeable, friendly and professional. We have been very pleased with our service at Walser Nissan Wayzata, and would recommend it to More

by CCARLSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

My oil change took 3 hours. I got the video of my engine evaluation at 4:30pm saying my service was done. I didn’t get checked out until 6:30pm. On my way home I had to pull ove More

by Lindboe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t have his name down - it wasn’t Mike.
August 13, 2025

This request is another example of the poor quality or service. The reason being that I have answered this survey TWICE and now I a being sent a third. See my last two surveys regarding why I will never More

by d.heywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not have names
August 11, 2025

Young guy. Not a real slm. Should have gone with older gentleman that new more More

by dave@rutledgeconstruction.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember. He might have told me but not sure
August 10, 2025

Service at Walser Nisan Wayzata is always very high quality. I have been using this dealership for over 12 years with a short break and have always been happy with the service. From appointment, delive More

by sashko2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Thoren
August 10, 2025

Service was done in a timely manner and the staff was great to work with. More

by btcully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

It was a different experience that gave me pause. But got my vehicle back after some of the add-ons. One thing I didn’t get that I texted the service tech about was not getting the instructions for More

by CATES.JOEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Theorn
Aug 05, 2025 -

Walser Nissan Wayzata responded

Cates.joel, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (952) 475-3939.

August 04, 2025

I was very disappointed in sitting in the waiting room for so long when my car was ready More

by GYMMOM90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Walser Nissan Wayzata responded

Thank you for your feedback - we apologize for the delay you experienced. It’s never our intention to keep anyone waiting longer than necessary. We’ll be sharing this with our team to ensure we improve communication moving forward.

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