Walser Polar Mazda

Disappointed and amazed I've reviewed WALSER Polar Mazda before and it wasn't pretty. Disappointed: I can honestly give them credit for trying . . . but what happened to m I've reviewed WALSER Polar Mazda before and it wasn't pretty. Disappointed: I can honestly give them credit for trying . . . but what happened to my vehicle and how it drives now is not the same as how it drove before the mechanic forgot to fully re-install the brake assembly after replacing the lower control arms due to a recall. Now its my fault that I have negative equity! Of course I have negative equity, I loved my car before Walser Polar Mazda worked on it and I had no intention of trying to trade it or sell it until after your "work". Amazed: They keep sending me review requests and they keep calling me to get my feedback or try to replace my vehicle which they won't due to the negative equity and an airbag deployment that I was never informed about when I originally bought the vehicle from Polar Mazda. (before Walser) More

Staff was very helpful, knowledable and courteous. Brit and Eathan made this purchase so easy and fun. They were very accommodating by dropping the vehicle off for me as I was unable to come up to the Brit and Eathan made this purchase so easy and fun. They were very accommodating by dropping the vehicle off for me as I was unable to come up to the dealership the day I needed it. Great service, great people! More

Awesome Customer service was so nice. The new place is going to be beautiful. Thank you for helping me out with short notice. Your the best. Customer service was so nice. The new place is going to be beautiful. Thank you for helping me out with short notice. Your the best. More

Mazda CX5 service Great service advisor, quality work, and a reasonable price. I am anxious for the new Mazda showroom, service area, and waiting room to open, since t Great service advisor, quality work, and a reasonable price. I am anxious for the new Mazda showroom, service area, and waiting room to open, since the current temporary waiting area is not my favorite. More

Poor computer ground Non-dealer body shop didn't properly re-install ground for CX-5 computer/electronics after doing front quarter panel replacement. James was our servic Non-dealer body shop didn't properly re-install ground for CX-5 computer/electronics after doing front quarter panel replacement. James was our service writer and nailed it right away with a 2 day loaner! Very impressed as James then sent proper paperwork to our insurance co. and to the body shop hoping to help in our reimbursement for the tow required to Polar Mazda. Much Thanks! More

Good listeners, attentive to our needs Brian made everything flow smoothly. Everybody there was friendly and helpful. We got a vehicle we love and had the best experience ever getting a new Brian made everything flow smoothly. Everybody there was friendly and helpful. We got a vehicle we love and had the best experience ever getting a new car. More

Steve was great! Recently purchased a Mazda CX-5 from Steve and he was great to work with. He made the buying process easy and was very knowledgeable! Recently purchased a Mazda CX-5 from Steve and he was great to work with. He made the buying process easy and was very knowledgeable! More

Best dealership to deal with I've gone to a few Walser dealerships in search for my perfect car, and was very, very impressed each and every time. I didn't feel pushed, persuaded I've gone to a few Walser dealerships in search for my perfect car, and was very, very impressed each and every time. I didn't feel pushed, persuaded or overwhelmed. The staff always gave honest answers which made me feel like I was talking with a friend instead of a salesmen. I finally found my perfect car with Laura at the White Bear Lake Walser dealership and again, was very impressed. The staff was welcoming, friendly and professional, and the price was great! Even the service department was amazing. The friendliness, professionalism, and warm welcomes were not just happenstance; I've noticed the consistency with each dealership and realize - that's just how Walser is. I will ALWAYS recommend Walser to anyone and want to thank Laura again for all her help making my first car purchase a great experience. More

Great Service as always! I always bring my Mazda cars to this location, I always receive best customer service, I can trust on recommendation on my cars, the price is right an I always bring my Mazda cars to this location, I always receive best customer service, I can trust on recommendation on my cars, the price is right and they always get me coupons for service I get. Matthew and Tom are really great professionals! More

the best. James did an outstanding job and I trust what he tells me. He took care of all the issues with the car and got me going again in a loaner vehicle very James did an outstanding job and I trust what he tells me. He took care of all the issues with the car and got me going again in a loaner vehicle very quickly. More