Walser Toyota

All good except I had to go and get my keys and checkout papers from them after waiting 20 minutes after sending me the video of their work. A little slow on their part to tell me it was ready to go. papers from them after waiting 20 minutes after sending me the video of their work. A little slow on their part to tell me it was ready to go. More

Brandon Glaser and Josh Pronchinske were the best! The service, atmosphere, and employees are the absolute best! The service, atmosphere, and employees are the absolute best! More

Kela Smith was so amazing to work with. He was very friendly and enthusiastic but never tried to push things on me. He made for a very positive car buying experience! He was very friendly and enthusiastic but never tried to push things on me. He made for a very positive car buying experience! More

First rate. My advisor was very helpful and looked at the past history of service on my vehicle and determined that two filters were previously identified as ne My advisor was very helpful and looked at the past history of service on my vehicle and determined that two filters were previously identified as needing replacement . He had them replaced under a service plan that was about to expire, at no cost to me. Excellent! More

I got chrysler pacifica/ which is the nice car I like it. But in the first and the second week that I purchased the car got the issue like working sign in dash board not go away and I took back to the mechan But in the first and the second week that I purchased the car got the issue like working sign in dash board not go away and I took back to the mechanic about 3 times they couldn't got solve problem. And finally they fixed for me. Thank you for your solve the problem. My advice to this dealer / please make sure don't wait till the customer comes many times for the same issue. Thank you. More

2.5 HOURS wait for a simple tire rotation. Just reschedule me next time since you clearly overscheduled yourselves. Also, the van wasnt washed well - still bugs on the windshield & side mirrors- & reschedule me next time since you clearly overscheduled yourselves. Also, the van wasnt washed well - still bugs on the windshield & side mirrors- & the last place vacuumed out the interior, which yall oddly didnt. But really, the wait was terrible, and not "a little behind" and it took ~25min from when I got my video of "everythings fine" to when you actually texted me saying it was ready. The last time I had an appt here, you were "running behind" also and made me late to let my kids coming home from school in. Thankfully this time they had a key. But it shouldn't have happened, and I dont think I will be back. More

Clean and efficient, very good at communicating. Always pleasant and knowledgeable. Would recommend to others. Always pleasant and knowledgeable. Would recommend to others. More

Walser Toyota did a fantastic job of answering all of my questions and was able to get me into a new (to me) car in under 3 hours. From the time I walked in to the minute I drove away the customer service w questions and was able to get me into a new (to me) car in under 3 hours. From the time I walked in to the minute I drove away the customer service was amazing! More

Was very well kept made to feel comfortable while in process to get a new vehicle. process to get a new vehicle. More

Not a typical Toyota servicer. Most Toyota dealerships have great customer service. This place does not. They tell you to contact them directly when you have an issue instead of le Most Toyota dealerships have great customer service. This place does not. They tell you to contact them directly when you have an issue instead of leaving a review but that was part of the original issue. I couldn’t get a manager to come to the phone for an issue and apparently their employees don’t bother to pass the message along for a call back or the managers just choose not to. More