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Walt Massey Chevrolet Franklinton

Franklinton , LA

4.8
118 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 118 reviews

February 24, 2026

Felt like hometown buying, it’s a smaller dealership and the workers there were all super. Love me some Walt Massey of Franklinton! More

by Vikkivince19@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

Walt Massey Chevrolet Franklinton responded

We love hearing that it felt like hometown buying — that’s exactly the experience we aim to create. A smaller dealership atmosphere with a team that truly cares can make all the difference, and we’re glad our crew delivered that for you. We appreciate the kind words and are always here whenever you need us!

February 22, 2026

The dealership is local n I have done service with them bf they became Walt Massey excellent customer service More

by cwbiggen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear you’ve trusted us for so long, and that you continue to receive excellent customer service. We truly appreciate your loyalty and support, thank you for being a part of our family!

February 20, 2026

Enjoyed the experience at Walt Massey Chevrolet looking for a new car. We were meet with a very knowledgeable and cheerful Ms. Bridgette. Thanks for making our new car shopping enjoyable. More

by Adam
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear you enjoyed your visit and that Bridgette’s knowledge and cheerful approach made your car shopping enjoyable. We truly appreciate your trust in Walt Massey Chevrolet!

February 19, 2026

I was very impressed with the amount of time it took to resolve the issue. Also with the ability to monitor my service in the app. Everyone was very helpful and polite. More

by cathymartin1028
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
Feb 20, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear you were impressed with the quick resolution, the ability to track your service through the app, and the helpful, polite care from our team. We truly appreciate your trust in us!

February 18, 2026

Mrs. Bridget Lee was an excellent saleswoman who got me into the truck of my dreams in only a few hours. I couldnt have imagined it being that easy! The entire team at Walt massey of Franklinton really mad More

by jvarnado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for sharing your experience. We’re thrilled to hear Bridget helped make getting your dream truck such a smooth and easy process. It means a lot to know our Franklinton team made you feel like family from the moment you arrived. We truly appreciate your trust and kind words—congratulations on your new truck!

February 18, 2026

my experience was both professional and friendly. I admire how Bridgette stay focused on what I was looking for and fulfill what was needed. I also admire the communication and effort put forth over More

by oliverlyons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing such thoughtful feedback. We’re glad to hear Bridgette provided a professional and friendly experience, stayed focused on your needs, and maintained great communication throughout the process. Her dedication and effort truly make a difference, and we appreciate your high recommendation and trust in our team!

February 17, 2026

Initially first purchase attempt was not successful. Let them know what I was looking for and they came through. Pleased overall More

by toolpushinbear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty McCain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad our team was able to follow through and help you find what you were looking for. We truly appreciate your patience and are happy to hear you were pleased overall!

February 16, 2026

Walt Massey's service department was professional , always updating the process so I knew what was happening. More

by Aand_09
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
Feb 16, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your feedback. We’re glad to hear our service department kept you informed and provided professional care throughout the process. We truly appreciate your trust in us!

February 16, 2026

Very good experience. Everyone was pleasant. My service was quick and the team kept me informed and made recommendations for upcoming service. More

by STANFORDAMY
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear your visit was pleasant, your service was completed quickly, and our team kept you informed with helpful recommendations. We truly appreciate your trust in us!

February 10, 2026

Ty and the Walt Massey team made it a very easy buying experience will definitely recommend Ty Mcain and Walt Massey More

by marty.herrington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your feedback. We’re glad to hear Ty and the Walt Massey team made your buying experience easy and enjoyable. We truly appreciate your recommendation and your trust in us!

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