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Walt Massey Chevrolet GMC Lucedale - Service Center

Lucedale, MS

4.7
334 Reviews
Call Service Center (601) 947-3001

334 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center

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May 30, 2025

The dealership is the best from sales to service. We are always treated like family. More

by cccc_hilbun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Lebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Crew
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May 30, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

That means the world to us—thank you! We’re honored to have earned your trust and are grateful to be part of your automotive journey. You’ll always be part of the family here!

May 30, 2025

Was in the state for graduation, encountered a problem with the truck.on a Friday They worked me in and were able to get the parts next day.which was Saturday. Made an appointment for first thing Monday More

by Spankyda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not catch the techs name.
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May 30, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad we could help while you were in town for graduation and get you back on the road quickly! It’s great to hear our team was courteous and informative throughout the process. We appreciate you sharing your experience and hope the rest of your trip went smoothly!

May 29, 2025

Very straight to the point and very friendly gets the job done in a timely manner More

by Stew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you had a smooth and efficient experience with our team! Friendly service and getting the job done right are what we’re all about—thanks for the kind words!

May 29, 2025

Walt Massey is the best dealer in my opinion I have ever dealt with. I’ve purchased over 40 vehicles from them More

by pascagoulaservicecenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Walker
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May 30, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

That’s an incredible compliment—thank you! It means so much to have earned your trust time and time again. We’re grateful for your loyalty and look forward to continuing to serve you for years to come!

May 23, 2025

Always friendly and knowledgeable about the vehicle. They keep me updated on the progress, answered questions, etc More

by sherrychis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We really appreciate your kind words! It’s great to hear that our team kept you informed and provided helpful answers throughout the process. We’re always here to make your experience smooth and stress-free!

May 22, 2025

Great experience as always. Waiting in the lounge is comfortable experience talking with the other customers. More

by bjadkison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad to hear that! Creating a comfortable environment while you wait is something we care about, and it’s great to know you enjoyed connecting with other customers too. We appreciate you being part of our community!

May 19, 2025

kenda was truly easy to deal with. She was very helpful with the issue and how long it was gonna take to fix it. I would suggest everyone using Kenda if they need any service work. Th More

by chuck.robbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Kenda will be so glad to hear this! We're lucky to have her on the team, and it's great to know she made the process easy and kept you informed throughout. Thanks for the recommendation—we’re here whenever you need us!

May 19, 2025

Was very impressed and appreciative for how quickly my vehicle got fixed and back to me. More

by melissa.howell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re thrilled to hear your vehicle was taken care of quickly and that you’re happy with the turnaround! Our team works hard to keep things moving efficiently, and we’re glad it made a positive impression.

May 16, 2025

Terra did an outstanding job. Even stayed late to help set up some of the features of the truck More

by joe_wessel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tera Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makailah Churchwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

That’s awesome to hear! Terra is dedicated to making sure everything is just right, and it means a lot that you noticed her extra effort. Thanks for sharing your experience—enjoy your new truck!

May 15, 2025

I always get courteous and professional help from Walt Massey! Appointments are always on time and that is important to me!! Great people!! More

by markzway2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

It’s great to hear our team’s punctuality and professionalism make a difference for you! We know how valuable your time is, and we’re glad you can count on us for a smooth, timely experience every visit.

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