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Walt Massey Chevrolet GMC Lucedale - Service Center

Lucedale, MS

4.7
336 Reviews
Call Service Center (601) 947-3001

336 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center

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March 10, 2025

Kenda is always helpful and professional. She always seems to go above and beyond and makes sure I get the best service while giving the best service. More

by lathancrtr_93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Kenda will be so happy to hear this! She truly goes above and beyond to ensure the best experience for our customers. Thank you for sharing your kind words—we appreciate your support!

March 05, 2025

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by Lee.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for the 5-star rating! We appreciate your support!

March 04, 2025

They have a very knowledgeable and helpful sales staff, and they have a nice waiting room whenever I go for an oil change. More

by benjlomax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you’ve had a great experience with our knowledgeable sales staff and comfortable waiting area! Thank you for your support—we appreciate you!

March 03, 2025

The service was great, but the price for labor was a nightmare especially since it took less than 30 minutes to fix my car. More

by Sherrymc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you were happy with the service, but we understand your concern about the labor cost. We strive to provide quality work efficiently, and we appreciate your feedback. If you’d like to discuss your experience further, please feel free to reach out—we’d love the opportunity to address your concerns.

March 03, 2025

Walt Massey employees is always courteous and polite. I would recommend them to anyone for purchasing a vehicle. More

by pattyandkelly1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buck - mechanic
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Mar 08, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your kind words and recommendation! We’re proud to have a courteous and polite team dedicated to providing a great experience. We appreciate your support!

March 03, 2025

I’ve bought 3 vehicles from them and each one was a wonderful experience. They are always so helpful More

by marcadrianw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Harley
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Mar 08, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your continued trust in us! It’s wonderful to hear that each of your experiences has been great. Thank you for your support—we look forward to helping you again in the future!

March 03, 2025

Kenda took care of my issues with my truck. She did it in the time frame that was expected. I appreciate her prompt response and is a pleasure to work with. Thank you More

by lwc58
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey McCardle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Moorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're so glad to hear that Kenda took great care of you and your truck! Her prompt response and dedication to excellent service truly make a difference. Thank you for your kind words—we appreciate your support!

February 28, 2025

Professional staff that are willing to help and will go above and beyond for their customers More

by Will7280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Moorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your kind words! We're thrilled to hear that our team went above and beyond to assist you. Providing exceptional service is our top priority, and we appreciate your support!

February 27, 2025

Excellent service. Friendly and professional staff Timely response to my questions Knowledgeable salesperson and service staff More

by janicecowart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Moorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey McCardle
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Feb 27, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your kind words! We're glad our team provided you with excellent service, timely responses, and a professional experience. We appreciate your support and look forward to serving you again!

February 27, 2025

Excellent customer service, always prompt with letting me know what was going on with my vehicle! More

by Dgentry01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you had a great experience! Keeping our customers informed is a top priority, and we appreciate your kind words. Thank you for your support!

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