
Walter’s Mercedes-Benz Sprinter of Riverside
Riverside, CA
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The staff at Walters van center were prompt, professional, and knowledgeable of my issue. They performed a very thorough inspection of my van to fix the issue. Thanks for the quick work and cons professional, and knowledgeable of my issue. They performed a very thorough inspection of my van to fix the issue. Thanks for the quick work and constant communication. More
Brennan Ruiz professional, polite and organized. He scheduled an appointment with the appropriate parts and made this visit easy. Thank you for the great service. He scheduled an appointment with the appropriate parts and made this visit easy. Thank you for the great service. More
We recently purchased an older Sprinter Van conversion. Shortly thereafter the engine light came on. We took it to Walter’s where Brennan Ruiz took care of us. He informed us about a recent warranty extens Shortly thereafter the engine light came on. We took it to Walter’s where Brennan Ruiz took care of us. He informed us about a recent warranty extension on the fuel system that covered the repair. We needed other work as well but the team provided documentation and costs for each item separately with the ability to accept or decline as we wished. There’s also a small discount for not using credit to pay. We were very happy with the service and the staff. More
Ramces and Brennan have handled our service needs with unparalleled excellence. Recently, we had a situation that required some complicated logistics and sensitive timing. Ramces took charge and saw to it unparalleled excellence. Recently, we had a situation that required some complicated logistics and sensitive timing. Ramces took charge and saw to it that everything worked without a single problem. We really appreciate Walters for thier excellent employee! More
I had an excellent experience working with Lee Torres, Simon Green and Tony from finance. I arrived just after 1pm, and Lee immediately assisted me. While I liked the first vehicle, the price didn’t quite Simon Green and Tony from finance. I arrived just after 1pm, and Lee immediately assisted me. While I liked the first vehicle, the price didn’t quite fit, so they offered me another option. After test driving it and negotiating, I left the dealership around 3pm to check out another location. However, I returned at 5:17pm and ended up purchasing the vehicle. Tony did all the paperwork with me, and I was out the door shortly after 6pm. The entire process was fast, smooth, and efficient. Everyone were professional, friendly, and demonstrated exceptional customer service skills throughout. I highly recommend them for anyone in the market for a car. More