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Washington Ford Inc.

Washington, PA

4.8
1,334 Reviews
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507 Washington Rd.

Washington, PA

15301

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Showing 1,334 reviews

July 30, 2025

Highly satisfied with the speed and quality of the service my vehicle received definitely recommend this dealership. More

by jsims1399
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

The purchase experience was stress free and the dealership and sales person, Robert McHugh, answered my questions and addressed any issues promptly and courtiously. More

by HJCAPONI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert McHugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy
July 29, 2025

Cindy was great! They are always fast, clean and kind! I appreciate the time and attention to detail when servicing my car. More

by nc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Justin was great to work with. He was very kind, patient, and helpful. He made the sale a great experience. More

by chrisc18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Tomazich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Great customer service by Audrey and the management team. I will be purchasing an extended warranty due to the care and service. More

by bobm3413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Great experience! I visited multiple dealerships during my search and Washington Ford was above the rest! More

by dsstanek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert McHugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Everyone was great from Laura who booked my appointment to Kevin and Mike Reed, and finally Joe, who delivered the car back to me. More

by deanjr308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Danzuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Both their Sales and Service Departments are always professional and have been very easy to work with. More

by CHRISTOPHERSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Helpful. All around good experience. Was able to get into the car we wanted with no issues More

by bubbablake04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Marnich
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Worst customer service I’ve ever experience. They had my car for 3 weeks and refused to help me get a rental car because the car rental company they used “didn’t have any rentals available” for More

by MLIS66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Baumgardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Washington Ford Inc. responded

Jacob, Thank you for the feedback. Sorry that the rental car company we use didn't have any available loaners to put you into. I can assure it wasn't for a lack of effort on Andrea's part, as she tried numerous times to arrange alternative transportation for you. I was happy to hear that we found and fixed two separate electrical issues in your vehicle at zero cost to you.