Watson Chevrolet

It was excellent until the detailing delay was two hours past the time it was promised! Yet it was done well! We only received one set of keys and CD player malfunctioned! I appreciate the Bravo warranty an past the time it was promised! Yet it was done well! We only received one set of keys and CD player malfunctioned! I appreciate the Bravo warranty and am waiting documentation! Thanks! More

Very professional service members. Tim and Ziv have been especially knowledgeable and efficient. Excellent service!. Tim and Ziv have been especially knowledgeable and efficient. Excellent service!. More

Horrible experience paid $1,000 to have absolutely nothing done to it ,they kept my vehicle for 10 days nothing done to it ,they kept my vehicle for 10 days More

What's there to say, great customers service, everyone is really great! I highly Recommend them. really great! I highly Recommend them. More

It was great. But they didn't have my wipers in stock. I had to go to auto zone But they didn't have my wipers in stock. I had to go to auto zone More

Great customer service. WAIT was not long. Appointment was timely and considerate of my schedule. WAIT was not long. Appointment was timely and considerate of my schedule. More

No issue . Was called with updates on how everything was progressing.Was just hard talking to a live person when I called. Was called with updates on how everything was progressing.Was just hard talking to a live person when I called. More

The overall experience was present. They did what they say. They we're going to do. The waiting area was clean and so was the rest rooms. I thank them for providing such an environment They did what they say. They we're going to do. The waiting area was clean and so was the rest rooms. I thank them for providing such an environment for their customers. More

This was my first time visiting this dealership’s service center, and while there were some positives, the overall experience left a lot to be desired. The service technician I was assigned to was friendl center, and while there were some positives, the overall experience left a lot to be desired. The service technician I was assigned to was friendly at the start, but the follow-up and communication throughout the process were disappointing. I had to repeatedly request updates, and when I did get responses, they often came with excuses about how busy he was personally, errors in communication between the dealership and the parent company, or blame placed on the mechanics. At one point, he even said that’s why they are mechanics—because they “don’t know how to communicate.” That kind of statement should never be made, especially when you’re the main point of contact and the face of the company to the customer. On the positive side, the cashier did an excellent job reviewing the charges at checkout. She also went the extra step of bringing out a support tech, who took the time to thoroughly explain the damage and what would be required to complete the repair. Their professionalism and effort to make sure I understood the situation was greatly appreciated. Overall, while I was impressed with the cashier and support tech, the lack of accountability and poor communication from the assigned service advisor overshadowed the experience. I hope the dealership addresses these issues so future visits feel more professional and customer-focused. More

Reliable service, but you can also count on a mess inside and on your vehicle. Oil on the steering wheel, door, floor mat, running board. Would like to see better care taken when getting vehicles serviced he and on your vehicle. Oil on the steering wheel, door, floor mat, running board. Would like to see better care taken when getting vehicles serviced here. More