Werner Mazda

Cameron was great! I had my first time car buying experience at Werner Mazda in Manchester and it was wonderful! I have always heard awful things about going to buy a ca I had my first time car buying experience at Werner Mazda in Manchester and it was wonderful! I have always heard awful things about going to buy a car and the Werner team made me feel 100% comfortable and were kind and willing to go above and beyond to make the experience nothing short of amazing. Thank you guys again for all your help, especially Cameron! More

Very helpful All the people there were Very helpful and help me through getting the car I wanted and they help me lower my payments and my insurance And the reco All the people there were Very helpful and help me through getting the car I wanted and they help me lower my payments and my insurance And the recon department such a great job and clean my car More

New Car - No Problem The experience couldn't have been better. I called to check on the availability of a particular vehicle. Cameron confirmed it was available. I drove t The experience couldn't have been better. I called to check on the availability of a particular vehicle. Cameron confirmed it was available. I drove to the dealership and there it was right by the door ready for me to test drive. Cameron answered all my questions, didn't try to sell me on things I didn't want. I felt like he listened. He was also super fast in getting the deal done. The car was ready to pick up on my specified date looking spectacular. Cameron again made sure I knew how to operate all of the electronics and I was on my way. Easy-Peasy. The finance guy was great too. Very fast and informative. Great all around. More

Check it out! Great experience! We drove by not evening planning to stop in but we did! And it was the best decision. The customer service was on point! Great experience! We drove by not evening planning to stop in but we did! And it was the best decision. The customer service was on point! More

Inconsistent service I have a leased car from Werner Mazda that I have had for about a year and a half. My experience when first leasing the car was a positive one. The sa I have a leased car from Werner Mazda that I have had for about a year and a half. My experience when first leasing the car was a positive one. The salesmen were helpful and fair. I didn’t feel pressured into making a decision like I have felt in previous experiences when getting a new car. Since then, I have had positive experiences with the service center with routine oil changes. If they find something they feel needs attention they ask first and again, I never felt pressured to fix something right then. However, I recently brought my car in for a broken headlight. I called the service center and they said I do not need an appointment and to just bring the car in whenever I could. So I brought my car in on a Friday. They didn’t have the bulb they needed so they said they would order it and it would be fixed first thing on Saturday. They loaned me a car to use in the mean time which I felt was very helpful. I called on Saturday around 4pm and they said they didn’t realize they got the bulb in so they had not yet fixed it. They said they would have it done on Monday. On Monday I called in the afternoon and they said they were very busy and would get to it soon and it should be done around 3pm. I got a call from them around 230 and they said they found that the headlight compartment was cracked and needed to be replaced. I told them not to fix it and I would bring the car to my grandparents auto body shop. They fixed it anyway and charged me for it when I picked the car up. Overall my experiences here have been good ones but his past weekend had made me question whether I will remain a customer at Werner Mazda. More

Excellent all around! Werner and everyone I've encountered there has been excellent since the first contact. Camron and Nick were very quick to respond to every inquiry, Werner and everyone I've encountered there has been excellent since the first contact. Camron and Nick were very quick to respond to every inquiry, straightforward and transparent about what they could or couldn't do on a particular model or vehicle, completely willing to work with me over the phone or email and my turbulent schedule & travel, eager to get to a good deal without any pressure whatsoever, and also without trying to push me into a particular sales process (e.g., they don't try to make me come into the store just so they can gladhand me...). We arrived at a mutually agreeable deal and pricing completely over the phone and email, they got it all ready, the first time I met them in person was to pick it up. Very smooth all around. I didn't expect to use the service so soon. The car is great and the Android Auto is a fantastic feature, but it occasionally would drop the connection, so I stopped by for them to check it out. The techs were clearly competent and on top of it, we discussed the issue and possible solutions -- again very straightforward -- we ended up with them updating the car's software on the spot, which seems to have fixed it. I couldn't ask for better service. We've worked with several other regional Mazda dealers over the last 5 years and they are all quite good, but Werner has really stood out as outstanding. We'll definitely be going to them next time -- Thanks! More

Great Experience Above all quick, courteous and enjoyable service. Roger and the sales department were quick to listen, provided all the necessary information and DID Above all quick, courteous and enjoyable service. Roger and the sales department were quick to listen, provided all the necessary information and DID NOT try to over sell me on things I did not want. More

What a Great Experience The staff there is very friendly they work all great together like one big happy family what a great experience great price! Would recommend to everyo The staff there is very friendly they work all great together like one big happy family what a great experience great price! Would recommend to everyone More

Fast, courteous, friendly! I have purchased many cars in the 45 years I have been driving. Some were good experiences and others not so much. Working with Roger at Werner Mazda I have purchased many cars in the 45 years I have been driving. Some were good experiences and others not so much. Working with Roger at Werner Mazda was by far the most pleasant car buying experience I have ever had. He greeted us casually, asked important questions and guided us to finding the perfect car to fit our needs. He let us drive multiple vehicles and at no time did we feel pressured to buy. I would recommend Werner Mazda to anyone looking for a top quality car. You guys do it right! More

Bought my leased car Eric went above and beyond helping me to figure out what my best options were. He showed patience and always answered my questions over a two week pe Eric went above and beyond helping me to figure out what my best options were. He showed patience and always answered my questions over a two week period. Very positive experience! More