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Werner Mazda
Manchester, NH
3,688 Reviews
Bob Werner grew up in the Manchester area and attended Manchester's Trinity High School.
I have been in the automobile business for over 25 years, and when the opportunity came to open up in Manchester it was an obvious fit. We are proud to be a member of the community and feel compelled to give back.
We are members of several non-profits and are involved with charities including the Special Olympics, Webster House, The Pan-Mass Challenge, The Friends of Manchester Animal Shelter and Team Emma's Enchantment. As well as long standing sponsorships for local sports teams like the Manchester Monarchs.
Werner Dealerships' reputation for excellence and community involvement over the last few years is already well known and Bob fully intends on continuing that tradition.
Werner has earned a position of prominence among New Hampshire Mazda dealers with their outstanding customer service and sales volume.
"I grew up in Manchester, so I'm entrenched in the area, Werner said. "For me, it's an opportunity to take it to the next level and continue to service the community."
As one of the regions only exclusive Mazda dealerships Werner can continue as New Hampshire's only Mazda Gold Cup Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,688 reviews
March 16, 2019
Great experience with Rob H! Had a great experience working with Rob in sales to purchase a Mazda CX-9. Rob was responsive and worked with me to explain the details of the car. Ov Had a great experience working with Rob in sales to purchase a Mazda CX-9. Rob was responsive and worked with me to explain the details of the car. Overall great experience would highly recommend! More
by Davidmrobinson530
March 16, 2019
Great car buying experience We’ve bought 2 Mazda’s from Werner and had a great experience. Having shopped a couple of other dealers, the Price and service were the best around We’ve bought 2 Mazda’s from Werner and had a great experience. Having shopped a couple of other dealers, the Price and service were the best around More
by JCH
Verified CustomerMarch 15, 2019
quick and thorough The new video feature is nice but not entirely necessary, if it's stressful for the mechanics. I was accidentally charged for service I didn't get a The new video feature is nice but not entirely necessary, if it's stressful for the mechanics. I was accidentally charged for service I didn't get and when I called in the service rep immediately saw what happened, apologized, and fixed. Happy customer. More
by nrosetulip
Employees Worked With
Jess Kinney
March 14, 2019
Great Team I was very happy with my entire experience at Werner Mazda. All of the people I dealt with were very pleasant, extremely knowledgeable and seemed ver I was very happy with my entire experience at Werner Mazda. All of the people I dealt with were very pleasant, extremely knowledgeable and seemed very focused on my needs. In particular, I'd like to recognize Joe (my salesperson), Nick (manager?) and Jay (Finance). Each did their very best to provide me with all the information to make a great decision. Joe even followed up with me a few days later to make sure I had all that I needed. What a great team. I will most certainly recommend my new Mazda 6 to anyone within earshot and specifically the team at Werner Mazda. More
by mlescrinier
March 11, 2019
90,000 mile service CX-5. Goes the extra mile, treated very well and fairly. John, Service manager called Mazda & got a good price (warranty) for replacement two daytime runn Goes the extra mile, treated very well and fairly. John, Service manager called Mazda & got a good price (warranty) for replacement two daytime running headlights. More
by PBDORAN626
Employees Worked With
john obrien, Jess Kinney
March 10, 2019
Brought car in for regular maintainable. Had oil change and tire rotation and asked that the tires and battery be checked. Had specific feedback on tires and battery and when I might new part Had oil change and tire rotation and asked that the tires and battery be checked. Had specific feedback on tires and battery and when I might new parts in the future. They explained why I needed a new oil plug. And did not push me make any other changes. Work was completed in the time stated. All employees were friendly and professional. AND they washed the car. Al in all a good experience. More
by cmwalker4444
Employees Worked With
Ken armstrong
March 10, 2019
Good dealership to deal with. We appreciated the “no pressure” approach to buying our car. Michael spent a lot of time with us explaining the operation of our new car. He was We appreciated the “no pressure” approach to buying our car. Michael spent a lot of time with us explaining the operation of our new car. He was very patient. More
by deniteni
March 10, 2019
New Car Everyone was great here as always, I've been a Mazda owner since 2009 and my experience this time was as good as it was the first time. Roger was very Everyone was great here as always, I've been a Mazda owner since 2009 and my experience this time was as good as it was the first time. Roger was very helpful, Jay was very efficient and clearly knows what he's doing, Rich seems to keep all of his employees happy and is clearly the big daddy of the place! Thanks everyone, I couldn't be happier with my new car. Donna More
by DSOTERION
March 10, 2019
Bad as usual I was waiting for a call for more then 2 weeks I finally called the service department and they had the part required to fix my car and it had been th I was waiting for a call for more then 2 weeks I finally called the service department and they had the part required to fix my car and it had been there for a while I have to take my care in for the 3 or 4th time to have the same issue fixed It looks like they finally fixed the problem but were very careless about where their greasy dirty hands were and marked up my seat and I had to clean it and hoped it wouldn’t ruin my leather seats. Rich Hammond did offer to send someone out there but at that point we had enough of the service dept. this was not our first bad experience with them More
by Enough
March 09, 2019
Young lady that waited on me went over and above with me! I am happy with everyone that I have worked with at Werner. Your service is excellent! I have not had a bad experience there. I am hoping when my leas I am happy with everyone that I have worked with at Werner. Your service is excellent! I have not had a bad experience there. I am hoping when my lease is up to continue with Werner. More
by pclaf11
Employees Worked With
Other Employees :
Not sure if it was Jess or Jenn., David Lee, Jess Kinney, Jenn Lupo
