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Werner Mazda
Manchester, NH
3,693 Reviews
Bob Werner grew up in the Manchester area and attended Manchester's Trinity High School.
I have been in the automobile business for over 25 years, and when the opportunity came to open up in Manchester it was an obvious fit. We are proud to be a member of the community and feel compelled to give back.
We are members of several non-profits and are involved with charities including the Special Olympics, Webster House, The Pan-Mass Challenge, The Friends of Manchester Animal Shelter and Team Emma's Enchantment. As well as long standing sponsorships for local sports teams like the Manchester Monarchs.
Werner Dealerships' reputation for excellence and community involvement over the last few years is already well known and Bob fully intends on continuing that tradition.
Werner has earned a position of prominence among New Hampshire Mazda dealers with their outstanding customer service and sales volume.
"I grew up in Manchester, so I'm entrenched in the area, Werner said. "For me, it's an opportunity to take it to the next level and continue to service the community."
As one of the regions only exclusive Mazda dealerships Werner can continue as New Hampshire's only Mazda Gold Cup Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,693 reviews
March 10, 2019
Good dealership to deal with. We appreciated the “no pressure” approach to buying our car. Michael spent a lot of time with us explaining the operation of our new car. He was We appreciated the “no pressure” approach to buying our car. Michael spent a lot of time with us explaining the operation of our new car. He was very patient. More
by deniteni
Verified Customer
March 10, 2019
New Car Everyone was great here as always, I've been a Mazda owner since 2009 and my experience this time was as good as it was the first time. Roger was very Everyone was great here as always, I've been a Mazda owner since 2009 and my experience this time was as good as it was the first time. Roger was very helpful, Jay was very efficient and clearly knows what he's doing, Rich seems to keep all of his employees happy and is clearly the big daddy of the place! Thanks everyone, I couldn't be happier with my new car. Donna More
by DSOTERION
March 10, 2019
Bad as usual I was waiting for a call for more then 2 weeks I finally called the service department and they had the part required to fix my car and it had been th I was waiting for a call for more then 2 weeks I finally called the service department and they had the part required to fix my car and it had been there for a while I have to take my care in for the 3 or 4th time to have the same issue fixed It looks like they finally fixed the problem but were very careless about where their greasy dirty hands were and marked up my seat and I had to clean it and hoped it wouldn’t ruin my leather seats. Rich Hammond did offer to send someone out there but at that point we had enough of the service dept. this was not our first bad experience with them More
by Enough
March 10, 2019
Brought car in for regular maintainable. Had oil change and tire rotation and asked that the tires and battery be checked. Had specific feedback on tires and battery and when I might new part Had oil change and tire rotation and asked that the tires and battery be checked. Had specific feedback on tires and battery and when I might new parts in the future. They explained why I needed a new oil plug. And did not push me make any other changes. Work was completed in the time stated. All employees were friendly and professional. AND they washed the car. Al in all a good experience. More
by cmwalker4444
Employees Worked With
Ken armstrong
March 09, 2019
Young lady that waited on me went over and above with me! I am happy with everyone that I have worked with at Werner. Your service is excellent! I have not had a bad experience there. I am hoping when my leas I am happy with everyone that I have worked with at Werner. Your service is excellent! I have not had a bad experience there. I am hoping when my lease is up to continue with Werner. More
by pclaf11
Employees Worked With
Other Employees :
Not sure if it was Jess or Jenn., David Lee, Jess Kinney, Jenn Lupo
March 06, 2019
Best experience I had in a dealership! If your looking to have a great experience in buying a car, I recommend for you to see rob, he was patient and not pushing at all. If your looking to have a great experience in buying a car, I recommend for you to see rob, he was patient and not pushing at all. More
by Mimi12
March 05, 2019
Great car buying experience Worked with Rob Hering who was knowledgeable and responsive throughout the process. I’ve bought 2 cars from Werner recently and would recommend the de Worked with Rob Hering who was knowledgeable and responsive throughout the process. I’ve bought 2 cars from Werner recently and would recommend the dealership. More
by JCH
Employees Worked With
March 05, 2019
Awesome! Worked with the wonderful and talent Mr. Rob Werner. He was amazing and understood exactly what I was looking for. Even answered my questions through Worked with the wonderful and talent Mr. Rob Werner. He was amazing and understood exactly what I was looking for. Even answered my questions through text nights and days he was off. Could not be happier in my new car and will absolutely go with them again. They worked to get me the best rate and threw in a car starter. Process was quick, communication was always there and they made what can be a stressful experience very fun. Absolutely to Werner and ask for Ro. More
by kyhamm18
March 05, 2019
It was easy! Werner came through for a front bumper cover replacement last week. Took only four days, because John painted the parts ahead of time--they were read Werner came through for a front bumper cover replacement last week. Took only four days, because John painted the parts ahead of time--they were ready to install right away. Overall impressed with the whole process. More
by grlod
Employees Worked With
john obrien, Jess Kinney
March 04, 2019
Great customer service Joe is a great salesman and an equally great guy. He made the entire process fairly easygoing and laid back, while never applying enormous pressure to Joe is a great salesman and an equally great guy. He made the entire process fairly easygoing and laid back, while never applying enormous pressure to make a sale. During the sales process, there is the typical negotiating back and forth, but I never truly felt that I was being cheated. Sure, if I had gone with the first estimate I'd be paying 100 bucks more a month than I ended up negotiating down to, but in my experience, that's pretty typical. Out of all the dealerships I visited, I felt the most comfortable throughout the whole process here at Werner. I ended up driving home in a CX-5, and despite some hiccups on my end with the trade-in, it was a smooth process throughout More
by itschrisdn
