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West Chevrolet - Service Center

Alcoa, TN

3.8
45 Reviews

45 Reviews of West Chevrolet - Service Center

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April 28, 2025

Great service repair completed the very same day entire service staff is all great thank s again More

by Mghcarguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Eddie christen
December 02, 2024

Service dept I have no use for. Stay away from this dealership, if you used service department you will regret going there More

by boydphillips
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
November 20, 2024

West service staff were courteous and helpful throughout the whole process. They were very professional and easy to work with. I would like to say a job well done by both Christen Woods Service Writer. t More

by me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christen Woods
November 11, 2024

I had a problem with my sunroof not closing. Eddie in the service department went above and beyond to get it fixed quick and on my way. Great sevice! More

by amysark91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Zamora
September 23, 2024

I had to bring my vehicle in to get the front driver turn signal bulb changed. Everyone was so nice. It was the best I had ever been treated. The technician, Chase changed the bulb for me. He is a very valua More

by allenchastain8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase, I did not know the service advisor
August 05, 2024

Scheduled for oil change/tire rotation. Received only an oil change and it took two hours to complete. More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
July 02, 2024

Great customer service! I appreciated the communication status throughout the service. Well done and will definitely be coming back. More

by jrsellers09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Zamora
June 12, 2024

Standard oil change went normal. I feel they do a great job and continued to go back. I shopped new tires a while back and got the best deal from West and will do it again. More

by dave4636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Zamora
April 18, 2024

They were on time with check in and the service work was completed timely. Check out was very efficient. More

by Jgallo1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
February 09, 2024

Was easy to get an appointment, service was quick and thorough. Christen Woods is a class act More

by Greenstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christen Woods
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