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West Chevrolet - Service Center

Alcoa, TN

3.8
45 Reviews

45 Reviews of West Chevrolet - Service Center

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April 26, 2019

Notification of 3 recalls John at the service department was very friendly in helping me get the recalls repair done on my 2014 Silverado 1500 , they thought it would take four More

by Bigben1759
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
April 16, 2019

Found reason for low beams Had problem as lost my low beam headlights. Dealer found a bad relay in the fuse box and replaced. Have lights again so happy that I can drive at nigh More

by fester1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
February 05, 2019

Friendly Went in for a oil change. Friendly greeting when I got there I added another maintenance item to do.They told me the truck would be done.I waited in More

by Captmje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk
January 29, 2019

Service. Friendly. Speedy service. I was in and out in a very short time. The service people were very nice and accommodating. The price of the oil Change More

by Jamie72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure on there names.
December 18, 2018

Excellent service all the way around. We have never had a bad experience dealing with anyone at West Chevrolet....from the sales team, to the finance crew, to everyone in the service depar More

by Pappy00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Catrina in service
October 23, 2018

A good experience The experience was great at West Chevrolet. The job was done in a timely manner. The SUV was ready in the time they said it would be. More

by Janet 456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
October 15, 2018

Wonderful service experience! This is the best service department in the area! They work hard to please the customer. They really want to have the best service department in the a More

by Chevy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan King
October 03, 2018

Always receive quick and thorough service. I always have a positive experience when having service performed at West Chevrolet, although I find Chevrolet brand very reliable. West's service dep More

by beckycornish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
July 26, 2018

Fast, friendly service!!! Fast and friendly service, didn't seem like I was there very long, to get oil done and tires rotated. Will continue to bring my vehicle here. A++++ More

by RON3N8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer
July 02, 2018

amazing service smooth and efficient with great and knowledgeable staff.My appointment was on time and a nice area to wait.no problem at all.will use again More

by vici3333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
na
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