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West End Lincoln - Service Center

Minneapolis, MN

4.3
29 Reviews

29 Reviews of West End Lincoln - Service Center

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August 20, 2025

Awesome, always helpfull and friendly never seem to try and up sell. Pleasure to deal with More

by pbester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the service person's name
August 18, 2025

Great service by Eric. He was attentive and responsive. Answered all my questions with care. More

by erikareed1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
August 16, 2025

The dealer ship is very professional. The way they handle the service of your car is excellent. I been a customer for 10 years. I like that I can stay at the dealer and feel welcome . More

by Sully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Keever
August 15, 2025

This place is over the top in service , kindness, knowledge, and respect to my time. Alway looking out for the health and longevity of my car. Since I rely on my car they have never disappointed . More

by Jayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service -rep- Zack Keever
August 13, 2025

West End Lincoln does a nice job communicating when recalls or repairs need to be completed. Appreciated having them come to our house for the recall item this time. More

by Light133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rose
August 09, 2025

It took 30 minutes to get a loaner car and two days to get my car back. Zach finally pulled it all together and got my car back to me. More

by holmberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach did a good job.
August 09, 2025

Horrible customer service and follow through as we had our vehicle in for service and recalls. More

by M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malorie
August 06, 2025

Oil change, tire rotation, and Diamond fusion application took 2.5 hours. Service staff often doesn’t know the answers to my questions, and although they say they’ll look into it and follow up, they never do More

by Kb21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure who
August 06, 2025

Nice atmosphere, but not very helpful in fixing the Lincoln that I have right now. More

by Mmmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric and Julio
August 01, 2025

Great service! Eric was a pleasure to deal with and assisted me on a couple other items that were not related to my initial service visit. Went above and beyond, a More

by dsoukup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric - in service.
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