West Herr BMW of Buffalo

Excellent service. Kyle at Mini service counter is always helpful. Enjoy bringing my car in for service Kyle at Mini service counter is always helpful. Enjoy bringing my car in for service More

Typically get a quick appt as needed, they keep me updated throughout the day as to status and timing, always do a thorough maintenance check and report of entire vehicle. Original issue has always be updated throughout the day as to status and timing, always do a thorough maintenance check and report of entire vehicle. Original issue has always been satisfactorily addressed upon pickup More

Dealership seems professional. Every effort is very well coordinated. Team members work seamlessly making the experience favorable for customer. Every effort is very well coordinated. Team members work seamlessly making the experience favorable for customer. More

Always efficient, and very professional! Provided updates throughout the processes and contacted us promptly when the car was ready for pick up. Provided updates throughout the processes and contacted us promptly when the car was ready for pick up. More

Battery was very expensive, much more than what I expected way too much Reggie Davies expected way too much Reggie Davies More

Fast excellent work with a caring staff. I don’t meed fifteen words to say that I don’t meed fifteen words to say that More

I trust that the technicians know what they are doing. I appreciate the videos they send when they are servicing my car. I appreciate the videos they send when they are servicing my car. More

It was a good experience Max was informative about the X3 he also explained everything that needed to be done to the car he also explained everything that needed to be done to the car More

The service dept does a great job they keep you informed and get your car completed and back to you it’s much appreciated. and get your car completed and back to you it’s much appreciated. More

Responsive service department/great follow up. courteous and patient service rep (Marc). Very customer focused. courteous and patient service rep (Marc). Very customer focused. More