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West Herr Chevrolet Hamburg

Hamburg, NY

Overview
Reviews
4.7
99 Reviews
Call Dealership (716) 649-7800

5025 Southwestern Blvd

Hamburg, NY

14075

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Showing 99 reviews

September 29, 2025

Everything went smoothly . Thank you to Mike Shaeffer and Paul Sanchez to make it easy and welcoming More

by Micsita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Shaeffer, Paul Sanchez
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September 28, 2025

Although a minor issue in the beginning. West -Herr came through. Price was great . And the delivery of the vehicle was first class . I’d highly recommend West Herr to purchase a vehicle More

by dave_j65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Pease Duffy : Mike Shaffer
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September 14, 2025

Joe worked with me finding the right vehicle at the price range I stated to him Very satisfied with the transaction More

by nino99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Latona
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September 09, 2025

I have dealt with Mark since 2010 making this my 4th vehicle purchased with him and West Herr. I have found both to be pleasurable to deal with. More

by Buddyg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Michalek sales
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August 14, 2025

Ethan the tech who took care of me was very polite and helpful and explained everything I will definitely be returning to that dealership because of him More

by fairygale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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August 04, 2025

They didn’t still clean the bottom of my drip pan. I have oil in my garage that I had to clean up. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
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Aug 05, 2025 -

West Herr Chevrolet Hamburg responded

We are sorry to hear this was your experience with us, Paul. If you could please reach out to our Service Manager, Marc, we would like to look into this further for you. You can reach him at 716-202-3476. Thank you.

June 28, 2025

Tim did a great job. He fit me in to their busy schedule and came in under estimate. Thank you. More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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June 02, 2025

Was easy to make my appointment, I had a wait in appointment for NYS inspection and I was in and out in less than an hour. Everyone was friendly and professional. More

by kayo60508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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June 01, 2025

Excellent service and very professional. Was very comfortable talking to Joe Latona. Explained everything I needed to know. Kept me updated on my new vehicle…..Paul More

by Grawunderp@65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Latona, Tyler,and Donaven
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June 01, 2025

Mark was one of the best salesmen I have experienced. Very informative and answered all questions More

by Mgreen11753
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None
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