West Herr Chevrolet Hamburg

This dealers ship is what you call wolf in sheep clothing, I bought a car on April 10th 2025 ,the car has several issues the sales manager/service manager gave me a (i owe you) and promised to fixed clothing, I bought a car on April 10th 2025 ,the car has several issues the sales manager/service manager gave me a (i owe you) and promised to fixed the issues, 3 days after buying the car it started to have transmission issues and shaking steering wheel issues that was immediately reported , i had to wait almost 20 days before before the car was finally taken in , when the dealership got the car the service manager refused to fix the issues entirely and got very disrespectful towards me when I pointed out if they do not fix the issues I will have to get legal advice, that only made the situation worse the sales manager then told me that he will not fix my car and I should let my Attny talk to there Attny , the level of disrespect, this is very unfortunate,the dealership is not who they say they are please be aware. More

Always fair, accommodating, knowledgeable, and helpful. I would recommend this facility! Ethan has been great to work with. I would recommend this facility! Ethan has been great to work with. More

Still haven't completed replacing tonneau cover to date. Awaiting Etahan Bard and Gerardo Colondre. Awaiting Etahan Bard and Gerardo Colondre. More

Dealership made us feel welcome and treated us fairly and professionally. Shane did a great job working our deal professionally. Shane did a great job working our deal More

Sabrina and Mike were amazing to work with, I’ve been buying my cars there for 30 years and will continue to use West Herr. buying my cars there for 30 years and will continue to use West Herr. More

Always a pleasure doing business with Paul. He takes care of everything. Customer service is excellent. He will find the perfect vehicle to fit your needs. He takes care of everything. Customer service is excellent. He will find the perfect vehicle to fit your needs. More

Excellent service, customer experience and transparency in the service department. Work was done timely and vehicle was returned spotless. in the service department. Work was done timely and vehicle was returned spotless. More

Francis and Michael did an amazing job! ! He made sure all of our needs were met and we were completely satisfied with our purchase. I highly recommend using Francis and West Herr!! ! He made sure all of our needs were met and we were completely satisfied with our purchase. I highly recommend using Francis and West Herr!! More

Kate Fink and Shaun got my truck in when I needed it looked at. Both were very helpful and attentive. Highly recommend them for your Chevy service. A+++ looked at. Both were very helpful and attentive. Highly recommend them for your Chevy service. A+++ More

Service is great as usual. People are very nice and take time to solve any problems you might have. People are very nice and take time to solve any problems you might have. More