West Herr Chevrolet of Williamsville

Very customer focused made it a positive experience. Well focused team. Sorry we couldn't work out a deal. Well focused team. Sorry we couldn't work out a deal. More

Took my 2021 silverado there to have the transmission worked on. They came to me and said they couldn’t do anything to fix it. I gave them a 1 star review. My phone rang 10 minutes later from manager tel worked on. They came to me and said they couldn’t do anything to fix it. I gave them a 1 star review. My phone rang 10 minutes later from manager telling me I shouldn’t do that. I told him my truck wasn’t fixed. He said bring it in again and I did. Still no results. (It jerks bad when driving it) The guy who talked to me didn’t even know I had it there a few days before. Terrible service department. Also don’t buy a 4 cylinder turbo Silverado you will be disappointed! GM is also aware of the problem but not doing anything about it. They don’t tell you these things when buying from West Herr. I also bought the extended warranty which did me “NO GOOD” Terrible Dealership in sales and service and service and service! Billy Lewiston More

Everyone was excellent and the process was very smooth. This was the second time I bought a car from here. Zach is great This was the second time I bought a car from here. Zach is great More

Salesman Nelson is so awesome he knows his trucks would highly recommend him to family and friends highly recommend him to family and friends More

sales rep was perfect lance eddy manager perfect the paperwork guy perfect fonace guy perfect paperwork guy perfect fonace guy perfect More

Great service, Tom and Jessica are the best, go out of their way to make sure that you are satisfied and Happy. Thanks again their way to make sure that you are satisfied and Happy. Thanks again More

First class all the wayl, I defyingly would recommend. From start to finish 5 star!! From start to finish 5 star!! More

Danielle was very helpful when I brought my truck in for an oil change. They were very quick and professional. I’m glad I found a new place to take my vehicle. Thank you so much for all your help. an oil change. They were very quick and professional. I’m glad I found a new place to take my vehicle. Thank you so much for all your help. More

My experience was wonderful . Shaun was thorough in his explanation of the vehicle. Michele could not have done more for me. She came to my apartment to determine if the car would Shaun was thorough in his explanation of the vehicle. Michele could not have done more for me. She came to my apartment to determine if the car would fit in my garage and explained all the details regarding charging on my outlet. She also repeated this information when I picked up the car as well as input the information in my I phone. I may need further assistance as my computer skills are not great and it was difficult to absorb all the new facets of my vehicle, particularly because it is electric. Honestly, the greatest fea I have is finding a place to replace the electricity, though Michele and Shaun have explained the proximity of the filling stations. They did their best to reassure me , but because the concept is so new I am still a little concerned. Hopefully practice will give me confidence. More

Zachary took very good care of me and my oil change tire rotation. It was very cooperate and notified me when my vehicle was done. Thank you very much. rotation. It was very cooperate and notified me when my vehicle was done. Thank you very much. More