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West Herr Nissan
Orchsrd Park, NY
133 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 133 reviews
August 24, 2024
Service department put on inferior parts on my Nissan rogue . Disappointed on my response from the service manager. I have purchased everyone of my vehicles from west herr. I was hearing noises from my b rogue . Disappointed on my response from the service manager. I have purchased everyone of my vehicles from west herr. I was hearing noises from my brakes for along time. And when I called they told me this is normal. Well from expert opinions Nissan brake pads and rotors should be replaced between 30,000-70,000 miles. If you do more city driving could be less. I don’t drive much and my driving is not city driving. If they need to be replaced you could have had inferior parts. I went to the dealer trusting them Because safety is a priority. The service manager was not helpful At all!! I will Never purchase another vehicle from west herr. And I will let my family and friends know of my experience! More
by Shelley123
Employees Worked With
Jason and ed Schafer
April 19, 2024
Glenn made it such an easy process. Mike Smith was engaging and helpful. And Ms. Turner was very efficient and courteous. I would highly recommend them for your new car. Mike Smith was engaging and helpful. And Ms. Turner was very efficient and courteous. I would highly recommend them for your new car. More
by j.northrup57
Employees Worked With
Glenn S. ,Mike Smith, and Ms. Turner.
April 19, 2024
I've been going to West Herr Nissan Orchard Park for 5 years now for all my car services and also where I purchased my car, and have always been treated well. Service is great, employees are friendly and years now for all my car services and also where I purchased my car, and have always been treated well. Service is great, employees are friendly and welcoming. More
by Booboo
Employees Worked With
Evan
April 12, 2024
We stopped in to look at new cars and met Joe Martino, one of the salesmen. He was so extremely pleasant and helpful we bought a new car within 2 days. I would recommend him highly. one of the salesmen. He was so extremely pleasant and helpful we bought a new car within 2 days. I would recommend him highly. More
by Nanfran78
Employees Worked With
Joe Martino
December 29, 2023
Service was very good Was given Nissan Consumer Affairs phone number because problem with vehicle was out of warranty.problem with vehicle had been fixed in 2022. phone number because problem with vehicle was out of warranty.problem with vehicle had been fixed in 2022. More
by pwkline
Employees Worked With
Michael Wright
December 01, 2023
Completely satisfied with the service I’ve received, work has been to my satisfaction and is always detailed when I pick up my vehicle has been to my satisfaction and is always detailed when I pick up my vehicle More
by Georgemize
Employees Worked With
Patti in service, Dave in collision
