West Herr Nissan of Lockport

Sales personnel was fantastic! They didn’t treat me like a number. What I like and what I can afford ment something to them. They genuinely took my cares and concerns to heart, the They didn’t treat me like a number. What I like and what I can afford ment something to them. They genuinely took my cares and concerns to heart, they had wonderful customer service and thanked me numerous times. More

Jen and her coworker were extremely helpful. They made the car by an experience a pleasure and kept me updated with everything as it occurred. Bravo. They made the car by an experience a pleasure and kept me updated with everything as it occurred. Bravo. More

The dealership is very customer friendly,knowledgeable, and the service department is very tech savvy. This is what I experienced on my most recent visit. and the service department is very tech savvy. This is what I experienced on my most recent visit. More

They were busy, but they took care of me anyway. Only waited for 15-20 to fix my issue Only waited for 15-20 to fix my issue More

John “Coach” Madden strikes again. Delivering a no hassle timely purchase in a time of need. My wife and I were visiting family in the area when I started to have some issues with my v Delivering a no hassle timely purchase in a time of need. My wife and I were visiting family in the area when I started to have some issues with my vehicle everything was covered under warranty and they got it taken care of in a very quick manner. However my wife and I felt it was time to upgrade to a newer used car. Only salesman that we trust is John. We had a bad deal with a dealer in our hometown in Texas. So we went to John who got us into a newer Ram with favorable terms. So if you are looking for a vehicle go to West Herr Nissan in Lockport and Ask for Coach. He will take care of you. Whenever we need a new vehicle we will travel the 1500 miles one way or another to have John sell us our new ride. More

Outstanding service ! !!! Erik went above and beyond to get me into a new to me vehicle that was within my budget. Everyone at the West Herr Nissan of Lockport dealership !!! Erik went above and beyond to get me into a new to me vehicle that was within my budget. Everyone at the West Herr Nissan of Lockport dealership was friendly, kind and made me feel welcome. If you want an over the top amazing car buying experience I highly recommend you visit the team More

John Madden was extremely helpful and put everything in place to deal with a tire issue with Rogue lease that happened to be minutes before closing on a Saturday. Joe in service was extremely efficient an place to deal with a tire issue with Rogue lease that happened to be minutes before closing on a Saturday. Joe in service was extremely efficient and helpful to get me safely back on the road. Each of them made my wife and I comfortable and treated us like "family"! More

Great service and friendly personnel and willing to go the extra mile. Comfortable waiting room. the extra mile. Comfortable waiting room. More

Excellent sales personnel, excellent experience with the purchase of the car and the way we were taken care of purchase of the car and the way we were taken care of More

Great experience. Very informative and helpful Made my husband and I feel comfortable and answered all my questions. Very informative and helpful Made my husband and I feel comfortable and answered all my questions. More