Back

West Herr Subaru

Orchard Park, NY

4.9
1,671 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

Directions

By Type

Showing 1,671 reviews

November 25, 2025

Very clean, welcoming, staff was very helpful and friendly, professional and courteous. Buying was and easy, stress less process. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Nagy
November 22, 2025

Everyone I met was knowledgeable, helpful, and friendly. Buying this car was a wonderful experienced. More

by Alisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Gray, David Gallegos, Jessica Allen
November 21, 2025

They were so patient and helpful throughout the entire process. I’m so happy with my car! More

by akrause6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Douglas
November 21, 2025

Chris Duffey is the best. He is not pushy, kind and listens. I will refer all my family and friends to him. More

by skurrlove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Duffey
November 18, 2025

I took my 2020 Forester for a recall. The service was excellent. They finished quickly and correctly. They didn’t try to upsell me. It was a positive experience. More

by LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
November 18, 2025

Everyone made the buying experience effortless. They were patient, listened to my must have and my what would be nice to have features. Chris walked me through all the options. From my perspective More

by Marti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Duffy,
November 17, 2025

It was a pleasure dealing with Connor Gray, the salesperson. He was knowledgeable and easy to deal with. If I were going to buy another car, I would ask that he be my salesperson. David Gallegos More

by mbanerjee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Gray
November 14, 2025

Have confidence & trust with the person that I usually deal with, Frank Gengo. He listens if I should have an issue or he will recommend something if the car needs to have something done. More

by Ljbudd66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gengo
November 13, 2025

The dealership staff was very respectful, knowledgeable and attentive. Overall it was a very good experience. More

by Goforthnic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Grace Mysiak, Amanda Westley, Dave Gallegos, and Chuck (Trainee).
November 10, 2025

Great dealership because of the employee and vehicles. No fuss, no muss - straight info and quick service. Also very clean and comfortable. More

by shots13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wiepert, Lindsay
1
...