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West Herr Subaru
Orchard Park, NY
1,667 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
November 18, 2025
I took my 2020 Forester for a recall.
The service was excellent. They finished quickly and correctly. They didn’t try to upsell me. It was a positive experience.
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by LM
Employees Worked With
Frank
November 18, 2025
Everyone made the buying experience effortless.
They were patient, listened to my must have and my what would be nice to have features. Chris walked me through all the options. From my perspective
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by Marti
Employees Worked With
Christopher Duffy,
November 17, 2025
It was a pleasure dealing with Connor Gray, the
salesperson. He was knowledgeable and easy to deal with. If I were going to buy another car, I would ask that he be my salesperson.
David Gallegos
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by mbanerjee
Employees Worked With
Connor Gray
