West Houston INFINITI

Phenomenal Car Buying Experience Just completed the purchase of a certified Infiniti Q70 and had a wonderful experience from start to finish. Marvin Ferreira was a consummate sales pr Just completed the purchase of a certified Infiniti Q70 and had a wonderful experience from start to finish. Marvin Ferreira was a consummate sales professional, and we had a great negotiation. He listened and worked to meet my goals, and was knowledgeable, responsive, and was very transparent on what he could and could not do, which is a big plus in my book, especially since I work in the sales environment as well. It was truly one of the best car buying experiences I have had in the past 30 years. Marvin also did a great job walking me through the nuances of the technology settings in the vehicle. Robert Soliz, the Finance director worked me through the process quickly and professionally, and was very clear and effective in communicating the warranties, financing. et. , and the vast amount of work was done before I stepped into the office. The only delay I experienced was waiting for him to finish the people ahead of me, and that was not an unreasonable amount of time and consistent with every car buying experience. I would definitely recommend West Houston Infiniti to anyone looking to by a beautiful luxury car. More

Excellent Service Brian was very helpful. He explained in detail the services that needed to be done and was very accomodating with my schedule. He was also really good Brian was very helpful. He explained in detail the services that needed to be done and was very accomodating with my schedule. He was also really good about keeping me updated and made sure the service was completed in time. More

Poor Followups I see lot of good reviews about a particular service agent, unfortunately I have not had good experience with him, he talks really well, but i am not I see lot of good reviews about a particular service agent, unfortunately I have not had good experience with him, he talks really well, but i am not sure if its him or the service department who is doing poor job, they do not ensure that the work requested is done... the sales department was great... More

45k service I worked with Mr Josh Jacobs. He was very helpful and professional. I was very pleased with how smoothly everything is handled and the overall exper I worked with Mr Josh Jacobs. He was very helpful and professional. I was very pleased with how smoothly everything is handled and the overall experience. More

Excellent Service Bennie was kind, the service was exceptional. Got me in to ease my fears about smelling as if something was burning. I highly recommend Infinity ser Bennie was kind, the service was exceptional. Got me in to ease my fears about smelling as if something was burning. I highly recommend Infinity service! More

Awesome! I had visited another Infiniti dealership and had a much better experience at West Houston Infiniti. Everyone was very friendly and I felt very comfor I had visited another Infiniti dealership and had a much better experience at West Houston Infiniti. Everyone was very friendly and I felt very comfortable making such an inportant purchase. More

Great!!! Friendly and professional people! Really good and fair price. Show room is nice and complete, next to I10'really conveniente. Easy to access and clean Friendly and professional people! Really good and fair price. Show room is nice and complete, next to I10'really conveniente. Easy to access and clean area. More

W Houston Infiniti No reason to business anywhere else...friendly, attentive staff...easy in easy out...loaner car always available...Josh Jacob is fabulous...again, no No reason to business anywhere else...friendly, attentive staff...easy in easy out...loaner car always available...Josh Jacob is fabulous...again, no reason to go anywhere else!!! More

New Q50 I was looking online to buy a new Infiniti Q50. I was contacted by Cameron, the internet sales manager, who provided me with numerous options. I wen I was looking online to buy a new Infiniti Q50. I was contacted by Cameron, the internet sales manager, who provided me with numerous options. I went to the dealership and purchased one of the Q50s suggested by Cameron. More

Excellent Customer Service! It was a great experience overall from the test drive to the financing but it would be nice to shorten the time it takes to drive off the lot on my ne It was a great experience overall from the test drive to the financing but it would be nice to shorten the time it takes to drive off the lot on my next purchase. More