West Houston Subaru - Service Center

recall notice handled efficiently and timely. Towing package installed per my request and was done nicely. Car was available for me to driver off , clean and timely. Almost forgot, i was Towing package installed per my request and was done nicely. Car was available for me to driver off , clean and timely. Almost forgot, i was provided an unsolicited discount off the towing package - that was a nice gesture and save me a nice amount of money. Thank you More

I have had my Subaru services done at West Houston Subaru since my purchase June 2018 . I am very satisfied with the services. When there was an issue, it was promptly resolved for which I am grateful. I since my purchase June 2018 . I am very satisfied with the services. When there was an issue, it was promptly resolved for which I am grateful. I appreciate being able to trust their work. More

Fast, professional & always invested in customer’s’ satisfaction. Costs are always in line or lower than other places. satisfaction. Costs are always in line or lower than other places. More

For over 25 yrs, I was dedicated to this dealership. Bought 6 different Subarus from them (all new)- WILL NEVER RETURN. I used to believe I had the best dealership ever. They have gone downhill severe Bought 6 different Subarus from them (all new)- WILL NEVER RETURN. I used to believe I had the best dealership ever. They have gone downhill severely. Customer Service is now a thing of the past @ West Houston Subaru. GM is a joke. Frank really put the dealership in the wrong hands. No more "really, really, happy customers", they will need to revise their motto. So sad More

The service was efficient and communication was excellent. I highly recommend this location for service. excellent. I highly recommend this location for service. More

The service associate, Viep, is a great member of your staff. He’s not just a great professorial associate but a compassionate and caring person. You must be very proud of having him in your staff. staff. He’s not just a great professorial associate but a compassionate and caring person. You must be very proud of having him in your staff. More

They completed the service on time and at the cost stated upfront. The service advisor was very helpful and the facilities are very nice. upfront. The service advisor was very helpful and the facilities are very nice. More