West Houston Subaru - Service Center

I am always very pleased with my service appointments. The car is taken care of expediently. My service manager is excellent and keeps me informed and is always courteous!! The car is taken care of expediently. My service manager is excellent and keeps me informed and is always courteous!! More

Excellent! Service, time schedule, personable, quality, comfortable waiting area! In over 60 years of car ownership I haven’t experienced the service that I reoutinely receive from West Houston Subaru! comfortable waiting area! In over 60 years of car ownership I haven’t experienced the service that I reoutinely receive from West Houston Subaru! More

Oil change service was scheduled ahead of time. The service started on time and completed on time with all that was requested. Several questions were answered. Excellent service!!!! Well done Karla!!! service started on time and completed on time with all that was requested. Several questions were answered. Excellent service!!!! Well done Karla!!! More

Great service! I've been to some dealerships with an appointment and they wanted the car several hours or more, even for a simple oil change. Hiep Vo took me right in, indicated it might take an hour a appointment and they wanted the car several hours or more, even for a simple oil change. Hiep Vo took me right in, indicated it might take an hour and half. I was given updates on the progress, and 45 minutes later the car was back, oil & filter changed, car washed, vacuumed and ready to go. Never had better service! More

Great service. Friendly and quick also keeps you informed as to how things are progressing. Thank you for the wonderful experience and getting my car repair done quickly. as to how things are progressing. Thank you for the wonderful experience and getting my car repair done quickly. More

Great job and I have only good things to say about the service department here. 5 stars.....thank you so much for the wonderful job! service department here. 5 stars.....thank you so much for the wonderful job! More

Karla kept me informed on the meaning of each repair that I wanted done after the mechanic did his assessment. I really appreciate being informed before making the decisions. Great service. I wanted done after the mechanic did his assessment. I really appreciate being informed before making the decisions. Great service. More

Hiep Vo has been very understanding, accommodating, professional and most of all honest. Thank you for going above and beyond to remedy my car issues! professional and most of all honest. Thank you for going above and beyond to remedy my car issues! More

Karla gives outstanding service to my Subaru. I highly recommend Karla when having your car serviced. She is knowledgeable, efficient and very polite. Also, my car was in and out in a timely mann I highly recommend Karla when having your car serviced. She is knowledgeable, efficient and very polite. Also, my car was in and out in a timely manner. More

Recent service experience My 2013 needed air bag recall service. I decided to try West Houston Subaru following a recent bad service experience at another dealer (original pur My 2013 needed air bag recall service. I decided to try West Houston Subaru following a recent bad service experience at another dealer (original purchase dealership). I set an appointment for vehicle drop off, paperwork was printed and ready when I arrived. Dropped off at 12:30 and vehicle was ready by 2:30, complete with wash and vacuum. More