Westboro Toyota

Didn’t go over anything found during the Inspection. Called and left a message never got a call back about the car still pulling after alignment. Just saw in the notes that they put the best tires in fr Called and left a message never got a call back about the car still pulling after alignment. Just saw in the notes that they put the best tires in front. Did this mean my tires need to be replaced and they are wearing uneven? More

Great service! Purchasing experience was really good. Anthony and Bibi were the best! Overall a great experience. Purchasing experience was really good. Anthony and Bibi were the best! Overall a great experience. More

Geri in sales and JD in finance were a pleasure to work with. I had a stress free experience buying a preowned vehicle and highly recommend this dealership! with. I had a stress free experience buying a preowned vehicle and highly recommend this dealership! More

Service employees charged me more for wipers even though they were on sale. Waited a long time before a service rep came to speak to me when I pulled in. I was just ignored. Will not be coming back. Id rath they were on sale. Waited a long time before a service rep came to speak to me when I pulled in. I was just ignored. Will not be coming back. Id rather drive to Auburn Toyota which is much further from me then return here. More

Kind, professional, helpful, accommodating, knowledgeable, outstanding service, friendly, highly recommended, the salesperson named Geri went above and beyond to ensure my needs were met. Geri knowledgeable, outstanding service, friendly, highly recommended, the salesperson named Geri went above and beyond to ensure my needs were met. Geri has a deep understanding to the sales products, provided accurate information, and presented the products with enthusiasm. He seems like a top performer and exceeding sales targets. Highly recommend him. More

Easy to drop your car, nice lounge area and quick turn around on a Saturday afternoon. around on a Saturday afternoon. More

I arrived and had to wait about 15 minutes before anyone came to me and asked if I needed help. The waiting room had a few people in it and the TV was blaring. All of the other people were not paying attent came to me and asked if I needed help. The waiting room had a few people in it and the TV was blaring. All of the other people were not paying attention to the TV and were looking at their phones. There was one woman who was having a very LOUD conversation on her phone for quite a long time period and I found it quite disconcerting. When my car was ready, they laid a dirty paper floor mat on the floor. My vinyl floor mat was dirty too and they just laid the paper on of of the dirt. Would it have been too much to ask a person to either vacuum the floor or just shake the dirt off the mat? Before I purchased my car from you I had a Lexus. Maybe I was spoiled by their level of service but I was hoping for better from your company. More

After being a loyal customer for almost 9 years, I felt I was being ripped off in several and different ways. Also, there is no flexibility whatsoever despite my valid personal reasons. According to Westboro was being ripped off in several and different ways. Also, there is no flexibility whatsoever despite my valid personal reasons. According to Westboro Toyota, it’s my way or the highway. It’s not about Juan Rodriguez, it’s about the whole system. I called the manager and left a message to express my frustration, but haven’t heard back. I’m not sure if I should go to this place again. I can go to a place that I can trust better and closer in distance. More

I waited for 2 hours to have a tire leak checked, confirmed puncture and then repair. I was told repair would be $39. What I wasn’t told was that the patch would be an additional $11 and there woul confirmed puncture and then repair. I was told repair would be $39. What I wasn’t told was that the patch would be an additional $11 and there would be a miscellaneous charge of $10.99 for a total before taxes of $60.98. Final cost =$62.36! Waiting for 2 hours for this type of repair is something I never experienced and hope I never have to again! This was my first experience with Toyota Service and I’m far from impressed. At this point I would never recommend them. More

Excellent, informed and on time 60K service. 😊 Thank you Westborough Toyota service team & special shout out to Alfredo! 😊 Thank you Westborough Toyota service team & special shout out to Alfredo! More