Westown Ford Lincoln - Service Center
Jacksonville, IL
956 Reviews of Westown Ford Lincoln - Service Center
Not sure who Daniel is, but if he’s the service manager, he made me feel comfortable,and the service was fast. Greatly improved! he made me feel comfortable,and the service was fast. Greatly improved! More
They were quick,easy and answered all my questions. Very friendly staff both on the phone and in person. Very friendly staff both on the phone and in person. More
They got me in for oil change the next day and they were fast about getting it done fast about getting it done More
Daniel checked on my extended warranty to ensure it covered the replacement of the tire pressure gauge sensor and got back to me in a timely fashion. He was able to order the replacement part and sche covered the replacement of the tire pressure gauge sensor and got back to me in a timely fashion. He was able to order the replacement part and schedule my appointment. The the day of the service I was in and out in under 30 minutes the staff was courteous and efficient. More
Good service. Don’t really care for how the pick up and payment process is. Would rather be able to talk with service department at pick up incase there is an issu Don’t really care for how the pick up and payment process is. Would rather be able to talk with service department at pick up incase there is an issue. The office people don’t really know what is going on with the vehicle, they just collect payment and give you the keys. Just seems a little impersonal to me. More
Westown is a great place to buy a car and/or get it serviced. Fast, Friendly, efficient & expert service. serviced. Fast, Friendly, efficient & expert service. More
No hassles, listen to what you have to say and fixes the problem. Better then any other service shop problem. Better then any other service shop More
Professional scripted operations and very courtesy it’s all good. However it’s gave me no choices in repairs/replacements it’s very expensive to do business with the dealerships. all good. However it’s gave me no choices in repairs/replacements it’s very expensive to do business with the dealerships. More
I drive from another city, had scheduled appointment. Upon arrival few minutes late. No problem, wrote up work order took my keys and BAM performed the scheduled service. After completion explained all t Upon arrival few minutes late. No problem, wrote up work order took my keys and BAM performed the scheduled service. After completion explained all that was done on work order. I was back in my Ford vehicle and on my way home. Flawless event! More