White's Auto Mall CDJR - Service Center
Hopkinsville, KY
917 Reviews of White's Auto Mall CDJR - Service Center
Friendly service rep, with a relatively short wait and the job fixed my problem. Great experience. the job fixed my problem. Great experience. More
Went 2 times for same service and both times said the service did not need it. Went to another Jeep service center and said the service needed to be done. Wasted time and fuel 2 times for nothing. service did not need it. Went to another Jeep service center and said the service needed to be done. Wasted time and fuel 2 times for nothing. More
Incompetent and inconsiderate of the customers time or convenience. Would never recommend. Probably should just close service department. convenience. Would never recommend. Probably should just close service department. More
Great service and short wait time. I have used this establishment for over 5years and always have been satisfied with the service. I have used this establishment for over 5years and always have been satisfied with the service. More
My truck was in for service. Got a call saying it was ready. Went in and paid and got my keys. My truck was blocked in to its parking space. Went back inside and spent 15 mi Got a call saying it was ready. Went in and paid and got my keys. My truck was blocked in to its parking space. Went back inside and spent 15 minutes looking for someone to move some vehicles. Could not find anyone so went back out and tried to move it out. As careful as I was, I still clipped the bumper of the truck next to me. Yes my fault and I accept that. Do not hand someone their key while their truck is blocked in and then disappear to lunch or wherever. I also called the next day asking if my oil was really changed because my sticker wasn’t changed and my oil life not reset. I called and left a voice mail asking the question and never heard back. So I am under the assumption it was and I did pay for it. Attention to detail seems to not be a priority with Whites. This is the third service I have had with them and have had issues each time. Ylwhite is the only mopar gig in town. It would be nice if they got their act together! More
I had White Auto Mall fix my back sliding glass on my 2019 Ram pickup that was leaking. They got the job done quickly while I waited. The problem was taken care of with no complaints. Lauren Carney the s 2019 Ram pickup that was leaking. They got the job done quickly while I waited. The problem was taken care of with no complaints. Lauren Carney the service advisor was very helpful. More
Called Joey o. Thursday June 19th in parts and explained my issue with my truck and told me that he would have to order a part. Joey then called my Friday the 20th Thursday June 19th in parts and explained my issue with my truck and told me that he would have to order a part. Joey then called my Friday the 20th around 9am I was completely shocked. I don't know what he did but getting that part really got me out a pickle. Thanks Joey More
I had a great experience from drop off, to the quote and having clear information. The person I talked to on the phone for updates was especially nice! Great work and my car is back to normal! having clear information. The person I talked to on the phone for updates was especially nice! Great work and my car is back to normal! More