White's Auto Mall Nissan - Service Center
Hopkinsville, KY
361 Reviews of White's Auto Mall Nissan - Service Center
/WAS VERY PLEASED BY CUSTOMER SERVICE BY MR. CULLIGAN AND THE SWEET LADY WHOSE NAME ESCAPES ME. VERY RESPONSIVE, INFORMATIVE AND PROFESSIONAL CULLIGAN AND THE SWEET LADY WHOSE NAME ESCAPES ME. VERY RESPONSIVE, INFORMATIVE AND PROFESSIONAL More
Service was very good. Team explained the needs very well, and did not to try upsell me on other services. They even told me I didn't need the service that I originally b Team explained the needs very well, and did not to try upsell me on other services. They even told me I didn't need the service that I originally brought the vehicle in for. More
Service was completed in a timely manner. the types of services that were required were explained. Service Department was very friendly and very helpful. the types of services that were required were explained. Service Department was very friendly and very helpful. More
Service was done promptly and the employees were great! Thanks. I was freezing in that building. Lol Thanks. I was freezing in that building. Lol More
Very friendly and helpful! Car works like it should! Done in a timely manner! Thank you 😊 Car works like it should! Done in a timely manner! Thank you 😊 More
Friendly helpful personal. Easy to get an appointment and answers all questions fully. Actually no appointment necessary Easy to get an appointment and answers all questions fully. Actually no appointment necessary More
Kim is outstanding and the reason we have continued to use White's for all of our services. We have had a couple poor experiences in the past with White’s service department but our past few experiences w use White's for all of our services. We have had a couple poor experiences in the past with White’s service department but our past few experiences with Kim have kept us using White’s. She does an exceptional job of communicating information in a professional and through manner without being pushy or “high pressure”. As far as the actual services are concerned we have never had a problem with the work and timelines of our services. Previously the customer service was less than satisfactory and we were often pressured and at times misled on needed services. However with Kim we do not and have not experienced that! I’m not sure if there has been a change to the leadership and management of the Service department, but it has dramatically improved! In my opinion Kim should be promoted or receive a raise if possible! More
Service always warm and exceedingly from the moment you pull in. They keep you updated on your cars journey pull in. They keep you updated on your cars journey More
The customer service was great! I highly recommend White’s Nissan for service on your car. I would love to buy my tires from them, but the quotes were to expensive. I highly recommend White’s Nissan for service on your car. I would love to buy my tires from them, but the quotes were to expensive. More