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White's Ford - Service Center

Orrville, OH

4.6
621 Reviews

621 Reviews of White's Ford - Service Center

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September 07, 2025

Fantastic service. Staff was friendly and on time. Great people. Would highly recommend and they do great work. More

by dlitten71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

Jacob Grimm. He is the man when it comes to Ford service. He is super knowledgeable about the Ford product and the mechanics behind it. His customer service skill More

by devinmcvicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Grimm
September 05, 2025

Corey handled the service on my truck and kept me informed thru the entire process. He was courteous throughout the 3 week process. More

by glang308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

We are grateful that you were able to work us in, so we could continue our vacation. More

by Tsellers62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Everyone is very nice and professional. Greg and his team are flexible and very time efficient! Very grateful to have discovered this small business Ford dealer on 57 ! More

by MARYKLICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
August 30, 2025

Took my truck there and basically paid them $160 to drive it for four days and found nothing no solution. More

by CORY.JAMESLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Grimm
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Service was great. Customer service was also good. My only complaint would be that a beater waiting area is needed. Just felt like I was sitting in a hallway which re More

by Michele1260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

They were very thorough and I was in and out in a short period of time More

by jc29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2025

Will not return. Extremely disappointed. This visit was not up to Ford quality or standards. It was more like the corner car lot that scams people. More

by DEATHISANART
Recommend Dealer
No
Employees Worked With
Jacob Grimm
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Grimm
August 23, 2025

I like that you can show up at 7:30 in the morning and with out a appointment get a oil change More

by bmwzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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