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White's Ford - Service Center

Orrville, OH

4.6
621 Reviews

621 Reviews of White's Ford - Service Center

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July 27, 2025

Bad service . No explanations and didn’t seem to care when this was brought to his attention. Will not be returning for services at this dealership More

by TOMMONEY710
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Grimm
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

I had a issue with my car shutting off at a very busy intersection which scared me because people were blowing horns at me even when I has my flashers on. Men were even giving me the middle finger and I More

by BSMITH44691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Excellent work and customer service. Fit me in the schedule same day to fix my car before I left for vacation. Really appreciated it since we were driving 8+ hours to get to our destinat More

by thowdershelt71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

As always very professional and courteous. They did a great job. Always willing to explain what they are doing. More

by balldgbtch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

They didn't grease my tie rod ends after install. Now they are popping and I'm in the mountains. xxxx customer service. More

by Jdslabaugh31
Recommend Dealer
No
Employees Worked With
Jacob Grimm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Grimm
July 23, 2025

White's Ford has always been very efficient and helpful when I have taken my car in for service. More

by BSMITH44691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Went in for a recall service job, happy with the service I received. Good service More

by bryntwerntz
Recommend Dealer
Yes
Employees Worked With
Corey Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Gibson
July 19, 2025

Reason i spend extra to get oil change at a dealership is the inspection, I believe 25 pt in this case. It wasn’t done and when i asked if an inspection was completed i was told they looked it over. Lied ne More

by bob lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No sure
July 19, 2025

All my life I have been a Ford driver. Been happy with service department. Thats why I return. More

by suzibyall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Sales and service personnel are easy to work with. I’ve completed two vehicle purchases and would not hesitate to consider Whites Ford for future vehicle needs. More

by rdanby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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