Whitten Brothers Mazda
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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I had the pleasure of working with BRANDON DELANO at Whitten Brothers Mazda, and I was extremely impressed with the entire experience. Brandon took the time to truly listen to what I was looking for, sh Whitten Brothers Mazda, and I was extremely impressed with the entire experience. Brandon took the time to truly listen to what I was looking for, showed me exactly what I wanted, and thoughtfully pointed out features that added real value to an already great vehicle—without ever being pushy or manipulative. What I appreciated most was his low-pressure, HONEST APPROACH. Brandon worked closely with the finance department to find the perfect fit for my budget, and the process was smooth, transparent, and refreshingly stress-free. That level of professionalism is rare in car sales. Brandon is kind, considerate, and follows up in a timely manner. I honestly couldn’t have asked for a more AWESOME SALESPERSON. Thank you, Brandon, for all your hard work—I absolutely love my new car! More
JB, our salesperson, was so easy to deal with and everyone was helpful and friendly! everyone was helpful and friendly! More
The team at Whitten reaffirmed what a buying experience should be. It was an easy no-pressure experience. should be. It was an easy no-pressure experience. More
They are well respected people. Everything done on time, and they explained what they done. Everything done on time, and they explained what they done. More
I had a very good experience with JB as my salesman. He took time to listen to what my needs were. He encouraged me to drive the cars I had researched and suggested cars that I had not considered, but He took time to listen to what my needs were. He encouraged me to drive the cars I had researched and suggested cars that I had not considered, but that might fit my needs. In the end, I chose a CX5 which I had not originally looked at. More
Service manager doesn't return calls, took a month to get some recall work done on my vehicle. Vehicle has been returned dirty on occasion, basically high prices for low quality work. some recall work done on my vehicle. Vehicle has been returned dirty on occasion, basically high prices for low quality work. More
Overall, we had an A++ experience purchasing a new Mazda 3 from Whitten Brothers. We engaged multiple dealers in our search for the vehicle. We ended up choosing Whitten over much closer dealers secondary t 3 from Whitten Brothers. We engaged multiple dealers in our search for the vehicle. We ended up choosing Whitten over much closer dealers secondary to better pricing but, more importantly, timely communication and follow-up. Our salesman, Jeffery (JB), was top-notch and is highly recommended. More



