Whitten Brothers Mazda - Service Center

They are well respected people. Everything done on time, and they explained what they done. Everything done on time, and they explained what they done. More

Easy to set up appt. Comms easy with text. Like video of service done and being able to pay before pickup Comms easy with text. Like video of service done and being able to pay before pickup More

Service manager doesn't return calls, took a month to get some recall work done on my vehicle. Vehicle has been returned dirty on occasion, basically high prices for low quality work. some recall work done on my vehicle. Vehicle has been returned dirty on occasion, basically high prices for low quality work. More

The service was thorough, swift, and accurate. The people are kind and pleasant. I was very pleased with the service all around. The people are kind and pleasant. I was very pleased with the service all around. More

I had a very good experience with JB as my salesman. He took time to listen to what my needs were. He encouraged me to drive the cars I had researched and suggested cars that I had not considered, but He took time to listen to what my needs were. He encouraged me to drive the cars I had researched and suggested cars that I had not considered, but that might fit my needs. In the end, I chose a CX5 which I had not originally looked at. More

OUTSTANDING Service - as usual!! I have purchased two cars from Whitten - a 2013 FIAT 500 and recently a 2016 Mazda 3. Whether regular service or a specific issue the entire team has I have purchased two cars from Whitten - a 2013 FIAT 500 and recently a 2016 Mazda 3. Whether regular service or a specific issue the entire team has been just the best! My car is always fixed quickly without costing an arm and a leg. Thank you to everyone there!! More

Great Service I took my CX-5 in for a squeak and loose bolt on the driver's door. Tracey handled my order and had everything ready when I got there. She had even re I took my CX-5 in for a squeak and loose bolt on the driver's door. Tracey handled my order and had everything ready when I got there. She had even reserved a rental car for me. I asked her how long the repair would take and she said to give them an hour and a half. In less than an hour she had called me to tell me my car was ready. I was greeted when I got there and walked out when I left. Outstanding customer service demonstrated. I would highly recommend this dealership. More

Schedule Maintenance I've never had anything but a positive experience at Whitten Service. I bring both of my vehicles in for service and Michelle always takes care of me I've never had anything but a positive experience at Whitten Service. I bring both of my vehicles in for service and Michelle always takes care of me. She is great to work with. More

Overall very good experience Brought my Jeep in for some routine maintenance and everything went smoothly. I definitely recommend the Whitten Advantage program that offers free r Brought my Jeep in for some routine maintenance and everything went smoothly. I definitely recommend the Whitten Advantage program that offers free routine oil and filter changes and the loaner car for the day. This is a great convenience for dropping off my car for service @ 7:30am, having a car to get to work by 8am, and then coming back in the afternoon once all the work has been done without having to ask a friend for 2 rides in a day. More

I had my 1990 Miata in for a brake issue. It was "repaired" in such a way that I had to return it and have new pads and rotors installed. On a separate occasion, I had brought the same car in for se "repaired" in such a way that I had to return it and have new pads and rotors installed. On a separate occasion, I had brought the same car in for service because it was running very rich and was throwing a code for the air flow meter. I was told that they would not work on the car because it is "too old" and because of all the "aftermarket parts". Yes, I have modified the car, but the engine internals, wiring, and engine management system are all original and unmolested. Huh. A Mazda shop that refuses to work on Mazda vehicles? Who would have thought. I interpreted that as either a lazy tech that didn't want to troubleshoot, or a lazy tech that couldn't figure out why there is no place to plug in an OBDII scan tool. It turned out that my issue was caused by a "repair" that was made by the service department in question on another unrelated visit. And last but not least, they swindled my wife out of $60 on a "free" oil change for her new Mazda 3. Take this advice for what it's worth - save yourself the aggravation and go to Pearson. More