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Williams Chevrolet
Traverse City, MI
353 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 353 reviews
February 11, 2013
Courteous, reliable, friendly service. Would recommend Williams Honda Chevrolet to others. Have been a loyal customer for over ten years now, because of the top notch service. Williams Honda Chevrolet to others. Have been a loyal customer for over ten years now, because of the top notch service. More
by cattletracks
Employees Worked With
John
February 07, 2013
I do 100% of my service here and have for 5 years. They find what needs repair and let me decide. Parts are factory warranty (not cheap knockoffs), Svc Techs are skilled (so they aren't "learning" on my ca find what needs repair and let me decide. Parts are factory warranty (not cheap knockoffs), Svc Techs are skilled (so they aren't "learning" on my car), and I never wait for more than a couple hours. Cost is often less than competitors. I routinely run trucks with 150,000 to 220,000+ miles on them (built by our neighbors in Shreveport, USA) and need it fixed right the first time. If not, they stand behind it. Last visit, I returned for a repeated airbag malfunction light repair. Communications Rep Sylvia, Mgr Ross, Svc Mgr Tyler, Svc Advisor Drew and Svc Tech John fixed it better-than-new, and as a reward for my loyalty, done at no charge, even though past warranty. Everyone has their own experience. My own experience has been excellent with Williams Chevrolet Service Dept. More
by Buylocalvehicles
Employees Worked With
Service Advisor Drew, Communications Sylvia, Service Tech John, Mgr Ross.
January 21, 2013
Williams Honda Service is always friendly and very helpful regardless whether you have an appointment or not. I would recommend Williams Honda Service to others. helpful regardless whether you have an appointment or not. I would recommend Williams Honda Service to others. More
by schippers1bh
Employees Worked With
Josh and John
January 13, 2013
Williams Chevrolet Honda is a great place to go for oil/lube/filter and general service. Quick, reliable, friendly service. Will return myself, and would recommend to others. oil/lube/filter and general service. Quick, reliable, friendly service. Will return myself, and would recommend to others. More
by cattletracks
Employees Worked With
Dale Penny
January 07, 2013
We have had a great relationship with Drew, he had taken care of us for years, we have bought Chevy cars and trucks for many years. We had reccommended this dealership to many people over the years. Sin care of us for years, we have bought Chevy cars and trucks for many years. We had reccommended this dealership to many people over the years. Sincerel yours Vonda and Dallas Heavner More
by VondaHeavner
Employees Worked With
Drew Denoyer
December 26, 2012
They Ruined my engine! went in for an oil change and it blew off less than 1500 miles later and my engine seized up. They wouldn't take responsibility for their work, and tried to accuse me of sabotaging blew off less than 1500 miles later and my engine seized up. They wouldn't take responsibility for their work, and tried to accuse me of sabotaging my own vehicle. Received terrible service. Never let us speak to manager after many many attempts over the phone and a visit into the dealership. I don't even know his name, they'd never give me his number or a business card. I got a hold of a lawyer and they told me that I was "dealing with the worst evil in Traverse City." A guy I work with had similar experience at their quick oil place where they didn't even fill his car with oil after the oil change and his engine seized up. I wouldn't recommend this place to anyone. What a terrible business. More
by Kerrty
Employees Worked With
Matt Turner, Manager Assistant, Ralph
August 21, 2012
Dale helped me with 45K service on my Odyssey. Everything went smoothly and I was out of there sooner than I expected. I always get good service at Williams Honda. Everything went smoothly and I was out of there sooner than I expected. I always get good service at Williams Honda. More
by djgatz
Employees Worked With
Dale
August 13, 2012
The service was friendly and helpful. Took care of all issues with a problem. Would refer to friends and family members. Thank you to Williams Chevrolet and staff. issues with a problem. Would refer to friends and family members. Thank you to Williams Chevrolet and staff. More
by jamesdaske
Employees Worked With
Butch, Dave
July 18, 2012
This was an overall positive experience. Everyone was very friendly, service was done in a timely manner, prices were reasonable. We will use Williams Chevrolet again for any services needed. very friendly, service was done in a timely manner, prices were reasonable. We will use Williams Chevrolet again for any services needed. More
by LucyLilyLou
Employees Worked With
Timothy Ross
June 30, 2012
My family was vacationing in Traverse City. We decided to take a look at the cars on the Williams Chevy lot while the dealership was closed and decided to trade in our Suburban for a new one if we could g to take a look at the cars on the Williams Chevy lot while the dealership was closed and decided to trade in our Suburban for a new one if we could get the right price. We went back in the next morning and had the best car buying experience I've ever had. The people I dealt with were not only friendly (genuinely, not "car sales friendly"), they were completely up front with me. They also knew how to deal with getting the new car registered in my home state on the east coast, and made that process easy. If you need a Chevy and are in the Traverse City area, I couldn't recommend Williams Chevy more highly. More
by strongthrow
Employees Worked With
Phil, Cam, Dave
